Guest Services Host

1 week ago

Singapore SHUN TAK REAL ESTATE (SINGAPORE) PTE. LTD. Full time

Job Highlights Dynamic working environment Open and collaborative culture Inspired by Singapore's culture, colours, and flavours, Artyzen Singapore represents a modern interpretation of the luxury lifestyle where your utmost comforts are met. Centrally located in the heart of the city, Artyzen Singapore is just a stone's throw from Orchard Road. Home to the 142-room luxury lifestyle accommodations, this iconic heritage landmark was once the sprawling tropical-garden mansion named "Marie Villa" by the great-grandson of Singapore's well-known philanthropist, the late Mr Tan Tock Seng. Responsibilities Promote a helpful and professional image to the guest and give full co-operation to any guest. Efficiently perform all duties in the Guest Services Department (Reception, Call Centre, Concierge, Bell, and Driveway, Spa, Wellness & Workout) assisting the entire team where necessary. Ensure guests are provided with personal, attentive and caring service. Ensure guest complaints are dealt with promptly and courteously in line with Artyzen Brand Service Standards. Promote a helpful and professional image to the guest, and give full co-operation to any guest requiring assistance, with a prompt caring and helpful attitude. Be fully conversant with all services and facilities offered by the hotel as well as the local surroundings. Answer inquiries from guests regarding restaurants, transportation, and entertainment in the local area. Suggest off-the-beaten path places to guests to present authentic dining, entertainment and travel experience. Ensure all guests experience a fresh and modern check-in/check-out procedure. Assist with luggage and door upon guest request. Perform curbside/in-room check in for special guests on mobile devices. Anticipate guest needs and offer related services and suggestions accordingly. Find opportunities to surprise and delight guests to create memorable moments. Be able to build small talk with guests during every interaction to engage with guests. Coordinate, process and distribute all incoming reservations during off hours of Reservations Manager and be responsible for telephone inquiries and information services for the hotel. Be entirely flexible and adapt to rotating within the different positions of the Guest Services or any other Department of the hotel as needed. Optimize revenue through timely and accurate bookings. Complete other tasks that are assigned by Management. Requirements Vocational studies related to the field of Hotel & tourism management with at least 1 year experience in front office or guest facing roles, possible combination with studies. Preference for candidates with front office experience in an established or luxury/upscale or boutique hotel. Service-oriented, attentive to details and observant Excellent oral and written communications skills Good command of written and spoken English Adaptable and outgoing with excellent interpersonal skill Ability to work under pressure and be flexible. Passionate and enthusiastic with a positive 'can-do' attitude #J-18808-Ljbffr

  • guest experience host

    24 hours ago

    Singapore Andaz Full time $32,000 - $40,000 per year

    SummaryCome join us to express your Andaz as Guest Experience Host (Rooms) if the following describes you. You are a team-player who is always passionate about delighting your guests with the highest quality of service throughout all stages of their stay. You enjoy interacting and engaging with guests through meaningful conversations and customer service...

  • Guest Experience Host

    7 days ago

    Singapore Andaz Singapore Full time

    Summary Come join us to express your Andaz as **Guest Experience Host (Rooms)** if the following describes you. You are a team-player who is always passionate about delighting your guests with the highest quality of service throughout all stages of their stay. You enjoy interacting and engaging with guests through meaningful conversations and customer...

  • Guest Services Host

    6 days ago

    Singapore MERLIN ENTERTAINMENTS SINGAPORE PTE. LTD. Full time

    **_Guest Services Host _** **Madame Tussauds Singapore Could you be the STAR we are looking for? Madame Tussauds is a world-famous wax attraction located on Sentosa. Where else can you interact with A-List celebrities, sporting legends, political heavyweights, and historical icons? Our wax figures are only half the story. It's the people who work here that...

  • Guest Experience Host

    2 days ago

    Singapore ANdAZ Full time

    Summary Come join us to express your Andaz as Guest Experience Host (Rooms)if the following describes you. You are a team‐player who is always passionate about delighting your guests with the highest quality of service throughout all stages of their stay. You enjoy interacting and engaging with guests through meaningful conversations and customer service...

  • Guest Experience Host

    1 week ago

    Singapore Andaz Full time

    Come join us to express your Andaz as Guest Experience Host (Rooms)if the following describes you. You are a team-player who is always passionate about delighting your guests with the highest quality of service throughout all stages of their stay. You enjoy interacting and engaging with guests through meaningful conversations and customer service gestures so...

  • Guest Experience Host

    7 days ago

    Singapore Andaz Singapore Full time

    Summary Andaz Singapore is the first Andaz hotel in South East Asia. Andaz meaning “personal style” in Hindi, is infused with character and weaves itself into the fabric of its locale. Andaz Singapore, strategically located in the city's up-&-coming Ophir-Rochor district, sets to offer the rich cultural experiences embedded in the neighborhood,...

  • Guest Experience Host

    2 days ago

    Singapore Hyatt Hotels Corporation Full time

    Close Inclusive Collection Job Postings Notification "I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It's important to constantly challenge your knowledge and step out of your comfort zone.""I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It's important to...

  • Guest Relations Host

    2 weeks ago

    Singapore Cé La Vi Singapore Full time

    As a Guest Relations Host, your primary role is to provide a warm welcome and excellent service to all guests. You will greet patrons upon arrival, assist with seating arrangements, and address any inquiries or special requests they may have. Additionally, you'll ensure a smooth flow of guests, manage reservations, and maintain a welcoming atmosphere. Your...

  • Guest Relations Host

    7 days ago

    Singapore Iconic Locations Singapore Pte. Ltd. Full time

    **Overview**: As a Guest Relations Host, your primary role is to provide a warm welcome and excellent service to all guests. You will greet patrons upon arrival, assist with seating arrangements, and address any inquiries or special requests they may have. Additionally, you'll ensure a smooth flow of guests, manage reservations, and maintain a welcoming...

  • Host - Guest Experience

    2 days ago

    Singapore GRAND HYATT SINGAPORE Full time

    You will be responsible to provide an excellent and consistent level of service to your customers as well as assisting the daily shift operations in line with brand standards. The Host - Guest Experience is responsible to contribute to the smooth and efficient running of the Guest Experience team within the Rooms Division, including the Concierge and...