Sales Coordinator

2 days ago


Singapore Kumpulan Development (S) Pte Ltd Full time

Location Location: Singapore, Changi North Rise Working Hours Working Hours: 5 day work week (Monday to Friday)Benefits Lunch provided: Chinese Food Shuttle bus services: 2-way shuttle bus services available at Ang Mo Kio & Bedok MRT stations Medical Benefits: Medical Benefits Leave benefits: Leave benefits according to MOM guidelines Job Summary We are looking for a dedicated and customer-focused Sales Coordinator to join our team. This role involves managing orders, resolving issues, and supporting sales efforts. Responsibilities Respond promptly and professionally to customer inquiries via phone and email Process and monitor incoming orders, ensuring timely follow-up and smooth fulfillment Handle order changes, cancellations, returns, and exchanges efficiently Address and resolve customer complaints with empathy and professionalism Provide basic technical support and troubleshoot product/service issues Achieve performance targets set by Management Collaborate with internal teams to resolve service-related issues Support other sales-related and administrative tasks as assigned Requirements Minimum 1 year of experience in customer service or sales support Strong communication and interpersonal skills Proficient in Microsoft Office; experience with ERP systems for order processing is a plus Able to multitask and manage time effectively in a fast-paced environment Detail-oriented with strong organizational skills Positive attitude and ability to handle challenging situations diplomatically #J-18808-Ljbffr



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