Service Captain | OverEasy

2 days ago

Singapore The Lo & Behold Group Full time

Overview
Join to apply for the
Service Captain | OverEasy
role at
The Lo & Behold Group
OverEasy is a modern all-American diner, offering timeless diner classics and cocktails, elevated with quality ingredients and the warmest personality. OverEasy is located by the bay, boasting sweeping views of Singapore’s famed skyline.
OverEasy is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences. As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off. For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.
This role is one of very few positions that are primed to directly influence the guest experience. You will directly be able to ensure that our guests leave happy and satisfied with the service and experience at our restaurants—especially being able to identify unique opportunities to delight in the day-to-day service.
Responsibilities
Building and maintaining relationships with guests
Order taking & menu description
Up-selling products based on your extensive product knowledge
Ensuring guest satisfaction by being proactive in service operations
Improving procedures and systems
We love people who
Go above and beyond to make someone else\'s day
Are thoughtful and kind, while upholding high standards
Own outcomes and drive solutions
Are ever-curious and always learning
Benefits
We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.
Take an inside look at our culture or find out more here. Click on Apply or send your CV via Whatsapp to .
Should your application progress to the next stage, we will be in contact to arrange an interview.
Seniority level
Entry level
Employment type
Full-time
Job function
Management and Manufacturing
Industries: Restaurants
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