Student Care Teacher/ Facilitator

Job Role Description
A Student Care Facilitator creates a safe and supportive learning environment for students, manages their behaviour, and effectively communicates with parents and stakeholders. He/She is primarily responsible for ensuring the safety and well-being of students at all times in the Student Care Centre. He/She facilitates and guides children in their daily routines, activities, and programs. He/She is responsible for implementing daily class activities, documenting student activities, progress, and behaviour, tracking student activities, and collaborating with colleagues within student care and from various sectors to support students with specific needs.
As a Student Care Facilitator, he/she builds rapport with parents and serves as the first point-of-contact for parents in all matters related to the child. The ideal candidate is proactive and pre-emptive, striving for an incident-free and accident-free student care centre.
The Student Care Facilitator is also responsible for adapting and implementing age-appropriate lesson and activity plans, and demonstrating excellent interpersonal and collaborative skills. He/She approaches classroom and behaviour management with patience and a positive attitude.
A passion for working with children, strong organisational skills, and the ability to adapt to diverse needs are essential for this role.
Critical Work Functions and Key Tasks
Classroom Management
Create a safe, stimulating, positive, and supportive learning environment in the classroom
Establish clear expectations and rules for behaviour in the classroom and consistently enforce them
Foster and maintain integrated and inclusive student care environment in which students with varying abilities and needs (including hearing loss and mild to moderate SEN) play and learn together
Foster positive relationships with students, promoting a nurturing and inclusive environment
Foster a positive and inclusive classroom environment that prioritises the needs, interests, and well-being of the students
Utilise various strategies and techniques to address and prevent challenging or negative behaviour, including positive reinforcement, redirection, and conflict resolution
Take a child-centric approach by actively listening to students, respecting their opinions, and recognising and valuing their individual differences and strengths
Behaviour Management
Monitor and manage student behaviour, addressing any disciplinary issues promptly and in accordance with center policies
Use effective communication and conflict resolution skills to promote a harmonious environment
Provide guidance and support to students in developing their social-emotional skills and positive values
Use positive behaviour techniques to reinforce good behaviours
Parent Communication and Management
Serve as the primary point of contact for parents and effectively builds positive relationships.
Regularly communicates with parents and share updates on students' progress, address concerns or issues, and collaborate with parents for the best possible care and support.
Daily Programme & Scheduling of Daily Class Activities
Maintain a structured daily schedule with engaging activities, minimising unstructured downtime
Plan and execute lessons and activities for holidays and ad-hoc full-days
Incorporate both indoor and outdoor activities to provide a well-rounded experience
Provide basic academic support and supervise homework completion daily
Provide weekly spelling practice
Monitor and evaluate the effectiveness of program activities and make improvements as necessary
Administration & Documentation
Maintain accurate records and documentation related to student attendance, activities, and incidents
Collate attendance and activity consent/registration responses; follow-up on non-responses
Keep track and follow-up closely on the minimum attendance requirements and absence documentation of students on the financial assistance schemes
Work closely with the Centre's admin team to mitigate potential attendance and documentation issues
Professional Development
Attend regular staff meetings and participate in professional development opportunities to enhance knowledge and skills
Attend trainings, courses and refreshers for necessary skills and certifications
Stay up-to-date with industry trends and best practices in Student Care
Continuously improve classroom strategies based on feedback and reflection
Setting Routines and Expectations
Clearly explain, consistently remind, and regularly encourage children to follow and practice centre-wide routines, rules, and expectations
Ensure Centre-wide routines, rules, and expectations are displayed in a manner that is easy to see and understand
Collaboration with Various Stakeholders
Build positive relationships with parents and stakeholders through strong communication and interpersonal skills
Collaborate with other staff members to develop and implement effective strategies and interventions for students with specific needs or challenges
Education, Skills, and Competencies
Education and Experience
Minimum requirement – ITE Certificate
Preferably with teaching qualification or
at least 1 year of relevant experience as a Student Care Facilitator/Teacher in a Student Care Centre
(Bonus) Completion of WSQ Introductory Student Care Course offered by Ngee Ann Polytechnic
Experience working with children between the ages of 7 to 14
Technical Skills and Competencies
Classroom & Behaviour Management Skills
Lesson Planning & Evaluation Skills
MS Office Skills
Familiarity with hearing aids, FM transmitters and other related technology
Familiarity with relevant educational tools, resources, and technology
Proficient in using software and online platforms for documentation and communication purposes
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