Patient Information Associate
5 days ago
Overview Patient Information Associate (Ward Visitor Registration/ Information) at Tan Tock Seng Hospital, Family Group: Ancillary. Are you passionate about assisting others and fostering a warm, welcoming environment? We are seeking an individual to serve as the primary point of contact for visitors, patients, and members of the public at HealthCity Novena Campus. As a Patient Information Associate, you will pay a key frontline role. From greeting and guiding visitors, assisting with self-registration at kiosks or counters, to helping visitors find their way to inpatients wards. You will also provide directions around our campus, respond to general inquiries, and offer assistance at our counters. Additionally, you will help manage entry during non-visiting hours by clearly explaining our visiting policies. Responsibilities Greeting and guiding visitors, assisting with self-registration at kiosks or counters Helping visitors find their way to inpatient wards Providing directions around the campus Responding to general inquiries and offering assistance at counters Managing entry during non-visiting hours by clearly explaining visiting policies Shift Hours This is a shift-based role where earliest staggering shifts starts as early as 7:30AM and the latest shift ends at 9:00PM, including weekends and Public Holidays; 5 days work week. What We\'re Looking For Valid experience in a customer-facing role (experience in hospitality, service or retail an advantage) Excellent communication skills with ability to remain calm, compose, clear and professional under pressure Reliable and proactive team player and values service excellence Proficient in working in a fast-paced environment under pressure Strong interpersonal and communication abilities Adopt a problem-solver mindset to assist/resolve issues proactively and promptly Requirements Minimally NITEC, Higher NITEC, or Diploma in Service Skills At least 1 year of customer service experience, preferably in a fast-paced environment Proficient in computer applications (e.g. Microsoft Office applications) and IT-Savvy If you are passionate about providing excellent service and being part of a team that supports patient care from the frontlines, we'd love to hear from you We regret that only applications submitted through NHG Career Webpage (corp.nhg.com.sg/Careers), TTSH Career Webpage and Jobstreet Singapore (jobstreet.com.sg) will be considered. If you are accessing this job posting from another website, please visit the official webpages mentioned above. #J-18808-Ljbffr
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Temp Patient Information Associate
1 week ago
Singapore National Healthcare Group Full time $32,000 - $40,000 per yearFamily Group: AncillaryPosition: Temp Patient Information Associate (6 months contract)Department: Contact CentreResponsibilitiesHandles calls and enquiries from the General Line and Appointment Line to provide information on IMH's services to patients and the publicAssists in scheduling appointments for patients and/or provides information related to...
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Patient Information Associate
1 week ago
Singapore Tan Tock Seng Hospital Full timeResponsibilities Provides information and/or direction upon enquiries from members of the public. Reception of patients from ambulance, private transport and walk-in patients. Send patients on wheelchair or trolley to their destination when necessary. Assists patients on and off wheelchair and trolley with care. Assists in serving drinks and diet to...
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Patient Information Associate
6 days ago
Singapore Khoo Teck Puat Hospital Full time-Family Group: AncillaryHandles customer enquiries or concerns. Uses company resources, call centre policies and procedures to provide complete and accurate responses. Follow processes in accordance with organizational standards to ensure correct handling accuracy and operational effectiveness. **MAJOR DUTIES AND RESPONSIBILITIES** **(A) SPECIFIC** **Patient...
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Patient Information Associate
1 week ago
Singapore Khoo Teck Puat Hospital Full timePress Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert Handles customer enquiries or concerns. Uses company resources, call centre policies andprocedures to provide complete and accurate responses. Follow processes in accordance withorganizational standards to ensure correct handling accuracy and operational...
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Singapore SingHealth Group Full timeAssociate Executive, Patient Management Information Services SingHealth, Singapore's largest public healthcare cluster, is seeking an Associate Executive for our Patient Management Information Services team. In this role, you will be crucial in enhancing the quality of patient information data across SingHealth institutions. Reporting to the Senior Manager,...
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Patient Information Associate
2 weeks ago
Singapore Khoo Teck Puat Hospital Full timePress Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert Handles customer enquiries or concerns. Uses company resources, call centre policies andprocedures to provide complete and accurate responses. Follow processes in accordance withorganizational standards to ensure correct handling accuracy and operational...
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Patient Information Associate
1 week ago
Singapore Tan Tock Seng Hospital Full timeOverview Patient Information Associate (Ward Visitor Registration/ Information) — Institution: Tan Tock Seng Hospital. Family Group: Ancillary. Are you passionate about assisting others and fostering a warm, welcoming environment? We are seeking an individual to serve as the primary point of contact for visitors, patients, and members of the public at...
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Singapore Singapore Health Services Pte Ltd (SingHealth HQ) Full timeOverview SingHealth, Singapore's largest public healthcare cluster, is seeking an Associate Executive for our Patient Management Information Services team. In this role, you will be crucial in enhancing the quality of patient information data across SingHealth institutions. Responsibilities Reporting to the Senior Manager, your key responsibilities will...
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Singapore SINGAPORE HEALTH SERVICES PTE LTD Full timeRoles & Responsibilities SingHealth, Singapore's largest public healthcare cluster, is seeking an Associate Executive for our Patient Management Information Services team. In this role, you will be crucial in enhancing the quality of patient information data across SingHealth institutions. Reporting to the Assistant Director, your key responsibilities will...
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Sr Patient Information Associate
6 hours ago
Singapore Khoo Teck Puat Hospital Full timeFamily Group: AncillaryHandles customer enquiries or concerns. Uses company resources, call centre policies and procedures to provide complete and accurate responses. Follow processes in accordance with organizational standards to ensure correct handling accuracy and operational effectiveness. **MAJOR DUTIES AND RESPONSIBILITIES** **(A) SPECIFIC** **Patient...
