PERCEPT SOLUTIONS PTE. LTD.
7 days ago
Roles & Responsibilities Responsibilities: Collaborate with the Project Implementation Team to support and maintain Contact Centre Systems. Engage directly with clients to understand requirements and deliver effective solutions. Manage post-implementation support and resolve issues promptly. Apply creative and innovative problem-solving techniques to address client challenges. Identify, analyze, and resolve system and data issues through technical solutions. Develop and customize application code to meet project or client requirements. Maintain system security, integrity, and business continuity documentation. Ensure compliance with both internal and client policies, processes, and standards. Requirements: Proficient in Cisco CVP IVR development using Call Studio, including production maintenance. Strong programming skills in Java, JavaScript, and experience with RESTful APIs. Familiarity with Finesse Gadget customization and IVR/Finesse application development. Experience with MS SQL and MariaDB databases; solid SQL query skills. Good understanding of relational database design and data modelling concepts. Hands-on experience with Node.js, and preferably Spring Boot or .NET Framework. 2–5 years of relevant software development experience. Exposure to Contact Centre environments and System Integrator settings preferred. Familiar with Agile methodology, SDLC, and source code management tools. Willingness to work extended hours or weekends when required. To apply, simply click the "Apply" button or send your updated profile to EA Licence No.:18S9405 / EA Reg. No.:R Percept Solutions is expanding and actively seeking talented individuals. We encourage applicants to follow Percept Solutions on LinkedIn at to stay informed about new opportunities and events. Tell employers what skills you have .NETBusiness ContinuityApplication DevelopmentJavaScriptSDLCMariaDBIVR SolutionsAgile MethodologySpring BootSQLComplianceDatabase DesignJavaIVRDatabasesSoftware Development
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PERCEPT SOLUTIONS PTE. LTD.
4 days ago
Singapore PERCEPT SOLUTIONS PTE. LTD. Full timeRoles & Responsibilities We are seeking a diligent and detail-oriented KYC Analyst to join our Private Banking team. The successful candidate will be responsible for conducting thorough client reviews, ensuring compliance with anti-money laundering (AML) standards and client onboarding processes. This role demands a deep understanding of regulatory...
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Policy Servicing Executive
7 days ago
Singapore PERCEPT SOLUTIONS PTE. LTD. Full timeRoles & Responsibilities Responsibilities: Support Day-to-day operations which include supervising and monitoring the team’s performance. Handle escalated customers inquiries and complaints. Collaborate and Liaise with Department stakeholders in implementing processes to improve operational efficiency or streamline processes and resolve policy related...
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Junior Automation Engineer
4 days ago
Singapore PERCEPT SOLUTIONS PTE. LTD. Full timeRoles & Responsibilities Job Responsibilities & Duties: Create and maintain automated test cases, test plans and test framework ensuring that they are up to date with requirements and policy changes Create, maintain and improve the automated test framework and test environments Conduct testing on new features and file defects and follow-up for closure....
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Java Software Engineer
4 days ago
Singapore PERCEPT SOLUTIONS PTE. LTD. Full timeRoles & Responsibilities We are seeking a highly skilled and self-driven Java Software Engineer to join our dynamic development team. This role is instrumental in designing, developing, and maintaining robust online systems, batch processing applications, and web portals that power critical business operations. The ideal candidate is passionate about...
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Junior Release Coordinator
7 days ago
Singapore PERCEPT SOLUTIONS PTE. LTD. Full timeRoles & Responsibilities We are seeking a Junior Release Coordinator to join our Release Team responsible for ensuring seamless delivery of software packages, updates, and features to production environments, following established Change Management processes. This role is ideal for someone detail-oriented, organized, and comfortable working in a 24x7 shift...
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PERCEPT SOLUTIONS PTE. LTD.
7 days ago
Singapore PERCEPT SOLUTIONS PTE. LTD. Full timeRoles & Responsibilities We are looking for an experienced Senior DevOps Engineer to lead automation and DevOps initiatives across non-production and production environments. The ideal candidate will have deep hands-on experience in Infrastructure-as-Code (IaC), CI/CD, and automation platform management, driving operational efficiency through modern DevOps...
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AI/ML/GenAI Engineer
7 days ago
Singapore PERCEPT SOLUTIONS PTE. LTD. Full timeRoles & Responsibilities Are you passionate about building agentic AI frameworks and autonomous systems that drive real business impact? As an AI/ML/GenAI Engineer, you’ll own end-to-end delivery of innovative AI solutions - from concept to production - working closely with business and technology teams to shape scalable, secure, and compliant AI systems....
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PERCEPT SOLUTIONS PTE. LTD.
4 days ago
Singapore PERCEPT SOLUTIONS PTE. LTD. Full timeRoles & Responsibilities We are seeking an experienced Project Manager to lead the end-to-end delivery of a cloud-based data platform transformation initiative. The successful candidate will be responsible for driving the design, implementation, and adoption of an enterprise-wide data platform that enables business intelligence, reporting, and advanced...
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AI/ML/GenAI Engineer
1 week ago
Singapore Percept Solutions Pte. Ltd. Full timeAI/ML/GenAI Engineer - Agentic AI & Autonomous Systems Percept Solutions Pte. Ltd. – East Singapore Are you passionate about building agentic AI frameworks and autonomous systems that drive real business impact?As an AI/ML/GenAI Engineer, you'll own end-to-end delivery of innovative AI solutions - from concept to production - working closely with business...
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Perception Engineer
2 days ago
Singapore MICHAEL PAGE INTERNATIONAL PTE LTD Full timePermanent role Opportunity to be part of a fast-growing technology industry About Our Client The organisation is a mid-sized enterprise within the Technology industry, known for its focus on cutting-edge solutions and innovation. Based in Singapore, they are committed to delivering advanced technologies to meet industry demands. Job Description Develop and...