Retail Associate

3 days ago

Singapore Club21 Full time

Direct message the job poster from Club21Human Resources - Talent Acquisition - Business Partnering The COMO Group represents an integrated approach to living well, grounded in a celebration of diversity and a deep respect for authenticity. The Group’s businesses extend across hospitality (COMO Hotels and Resorts), fashion (Club21, Kids21, Dover Street Market Singapore), wellness (COMO Shambhala), organic living and specialty foods (COMO Dempsey, Culina and SuperNature) and philanthropy (COMO Foundation). Join us and be part of brands like Comme des Garcons, Jacquemus, Self-Portrait, Thom Browne, AMI Paris, Alexander Wang and moreJob Responsibilities: Customer Service: Greet and engage with customers warmly, creating a welcoming atmosphere Customer Service: Assist customers in finding suitable products based on their needs and preferences Customer Service: Provide personalized styling advice and recommendations Customer Service: Handle customer inquiries and resolve issues promptly and professionally Fashion Advisory (Sales): Achieve individual and store sales targets through effective sales techniques Fashion Advisory (Sales): Upsell and cross-sell products to maximize sales opportunities Fashion Advisory (Sales): Process sales transactions accurately and efficiently Product Knowledge: Maintain up-to-date knowledge of products, including features, benefits, and trends Product Knowledge: Educate customers on product care, fitting, and styling options Product Knowledge: Stay informed about new arrivals, promotions, and store events Customer Relationship Management: Build and maintain long-term relationships with clients to encourage repeat business Customer Relationship Management: Maintain client records and follow up with personalized communications Customer Relationship Management: Notify customers about new products, events, and promotions Requirements Opportunities available for Associate and Senior Associate roles. (Part Time roles available)No experience welcomed. Proven experience in luxury fashion retail or a related field is a plus. Strong passion for luxury fashion and a keen sense of style. Exceptional interpersonal and communication skills. Ability to work in a fast-paced, dynamic, and high-end retail environment. Sales-driven with a track record of meeting or exceeding sales targets. Knowledge of fashion trends and luxury brands. Seniority level Entry level Employment type Full-time Job function Customer Service and Sales Industries Retail Apparel and Fashion Retail Luxury Goods and Jewelry #J-18808-Ljbffr

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