ATR - Singapore - Contract Management Expert APAC (H/F) - AVIONS DE TRANSPORT REGIONAL (ATR) GIE

22 hours ago

Singapore AEROCONTACT Full time

ATR is the world's number one aircraft manufacturer in regional aviation providing a new generation of turboprops. We are a joint venture between two European aeronautical heavyweights, Airbus and Leonardo. From the world's largest cities, to our planet's most remote regions, our purpose is to deliver air travel to people, communities and businesses in an innovative, sustainable and modern way. If you strive for excellence, are driven by ambition, trust and respect as we are, then get your career off to a flighting start with ATRJob Description Contracts Management Expert APAC to come onboard in our Customer Support & Services Department in ATR Singapore office. Your Mission: Referent of the APAC Team in terms of contracts management for repair and standard exchange services (GMA, Spot, Spot+, main element leasing). Responsibilities Repair and standard exchange contracts management (GMA and SPOT contracts) for a portfolio of premium customers. Support the management to put in place training actions to scale up teams skills and technical knowledge about contracts. Negotiate commercial disputes and support warranty claim processes. Handle customers escalations to top management (related to material and maintenance contracts). Maintain a strong relationship with ATR HQ related functions. Support the commercial team during sales campaigns. Coach the teams and newcomers on matters related to contracts administration and SPA transactions. Guarantee delivery and profitability of the contracts in force: closely monitor the NFF, CID, Exclusions and propose action plans to keep it under control. Qualifications Minimum of 15 years relevant work experience in aviation material supply chain and/or aeronautical equipment repair activities. Demonstrated leadership in managing customers and supplier relationships. Coordinating internal activities within the team. Experience in Project management. Proven deep knowledge of SAP for material & services transactions. Strong customer‐oriented mindset. Capable of working under pressure and available during off‐hours as needed. Fluent in English and proficient in technical English. Excellent problem‐solving, communication, and organizational skills. Recruitment Process HRBP will contact you. Innovative and digital assessment. Interview with VP Customer Support & Services and our HRBP. What We Offer Highly competitive compensation package (profit and success sharing, employee savings plan). Work‐life balance (remote working, 4th week of paid leave). Well‐being / health (supplementary health & welfare coverage). Career paths enabling employees to develop their skills and build a professional project. Wide choice of development programs for soft and hard skills. Equal Employment Opportunity ATR is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth. Company: Avions de Transport Regional (ATR) GIE Contract Type: Permanent Experience Level: Professional Job Family: Material Support & Services #J-18808-Ljbffr

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