People Profilers | Drainage Supervisor

16 hours ago


Singapore People Profilers Full time

Manage a team of 30 specialists/workers, overseeing daily service operations and ensuring strict adherence to safety protocols and standard operating procedures.
Ensure the team achieves set targets including, but not limited to, SOS (State of Service), staff retention, quality checks (SQC), leads, and CVC (Customer Voice Counts).
Ensure prompt and timely service at customers' premises.
Handle customer complaints and provide effective solutions to resolve issues.
Ensure discipline, counseling, and coaching for drainage specialists.
Conduct on-the-job training for new team members.
Assist OM/OE in ensuring service excellence and quality.
Carry out any other duties assigned by the OM.
Requirements
GCE O Level and above or equivalent and/or relevant working experience.
Comfortable working in a plumbing/sanitary-related environment or job.
Possess strong leadership capabilities in managing a team of approximately 30 drainage specialists.
Possess a minimum Class 3 license or Class 4 license.
Service-oriented.
Computer literate; knowledge in the usage of Microsoft Office and mobile phone applications is a must.
Other Info
Workplace: Macpherson - Nearest MRT Tai Seng (Bus Number to reach: 8, 62, 90, 151).
Mon to Fri: 7am to 4pm / Every Sat: 7am to 1pm (Sometimes may start earlier like 4am).
Interested candidates, please send in your resume to:
#J-18808-Ljbffr



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