Director, Corporate Transformation

***Nous utilisons des**pour fournir des statistiques qui nous aident à vous offrir la meilleure expérience sur note site. Vous y trouverez des renseignements sur les témoins, ou vous pouvez les désactiver si vous préférez. Toutefois, en continuant d’utiliser le site sans modifier les paramètres, vous consentez à notre utilisation de***We are seeking a dynamic and experienced Director, Corporate Transformation, to lead strategic transformation initiatives across our business. This role requires a seasoned, hands-on professional with deep subject matter expertise across core insurance business functions, including distribution, operations, underwriting, claims, and customer experience. The ideal candidate will be a trusted advisor and change agent, capable of driving innovation, process re-engineering and cultural transformation, in a complex fast evolving environment.This role reports to the Chief Transformation Officer and is responsible for advancing the change and transformation agenda across the organisation.Position Responsibilities:**Strategic Leadership*** Partner with senior leaders to define and translate enterprise strategy into actionable roadmaps and initiatives.* Lead cross-functional programs that drive measurable business outcomes, including operational efficiency, customer-centricity, and innovation.* Provide subject matter expertise, including industry best practices and thought leadership to drive transformation initiatives across the business* Working with PICs in researching key trends (markets, products, business, and technology) and conducting ongoing market & business analysis to support decision-making & identify new growth & transformational initiatives to further drive customer & operational success.**Process Re-engineering & Innovation*** Identify and implement opportunities for process optimization and automation across functions and business.* Design and implement scalable solutions using lean, agile, and design thinking methodologies, aimed at improving distributor, customer and employee experiences.**Change Management*** Champion a change mindset across the organisation, fostering agility, innovation and culture of continuous improvements.* Develop and execute change management strategies to ensure adoption and sustainability of transformation initiatives.**Performance & Value Delivery*** Establish KPIs and success metrics to track progress and impact.* Ensure timely delivery of transformation programs with clear ROI and stakeholder alignment.**Stakeholder Engagement*** Build strong relationships with internal and external stakeholders to foster collaboration and buy-in.* Act as a trusted advisor to business leaders, providing insights and recommendations.**Accountabilities (Individual/Shared)*** Strategic Alignment of Projects: Ensure project objectives align with strategic priorities and portfolio goals, including validating scope and expected outcomes during intake and planning phases.* Risk and Issue Management: Escalate risks and issues that may impact delivery or strategic outcomes. They collaborate on mitigation strategies and contingency planning.* Stakeholder Engagement and Communication: Ensure consistent messaging and updates across stakeholder groups. Influence communication plans and engagement strategies to maintain alignment and support.**Required Qualifications:*** Deep understanding of insurance business models, distribution, operations, and regulatory environments.* Experience across multiple functions such as underwriting, claims, distribution, and customer service.* Proven track record in leading large-scale transformation programs, with hands-on experience managing complex programs.* Strong background in process re-engineering, digital enablement, and operational improvement, with view on emerging trends in insurance.* Strong problem-solving skills with the ability to translate strategy into execution.* Data-driven decision-making and performance measurement.* Exceptional communication and influencing skills.* Ability to lead through ambiguity and drive cultural change.* Expertise in managing complex, multi-stakeholder programs.* Proficiency in project management tools and methodologies (Agile, Lean Six Sigma, etc.).**Preferred Qualifications:*** Bachelor’s or Master’s degree in business, Strategy, Engineering, or related field (MBA preferred).* 10+ years of hands-on experience in transformation, strategy, or consulting roles within insurance or financial services.* Experience working in regional or global environments with diverse teams.* Stakeholder management: effectively collaborate & work alongside senior members of the organization within both local and regional capacities to drive the successful execution of transformation initiatives.* Communication: excellent speaking and writing skills are required to convey key messages in a succinct manner.* PowerPoint, Word and Excel: Advanced skills on PowerPoint with the ability to tell a story and sell a message. Can analyze large quantities of data, generate charts in Excel.* Ability to translate what the data is saying into applicable and useful information.* Knowledge of enterprise PMO, PMO governance* Project management: experience executing projects by developing deliverables timelines and effectively managing stakeholders. PMP, Management of Portfolios (MoP) and/or Agile qualifications are preferred but not a must have.**À propos de Manuvie et de John Hancock**La Société Financière Manuvie est un chef de file mondial des services financiers qui aide les gens à prendre leurs décisions plus facilement et à vivre mieux. Pour en apprendre plus à notre sujet, rendez vous à l’adresse .**Manuvie est un employeur qui souscrit au principe de l’égalité d’accès à l’emploi**Chez Manulife/John Hancock nous valorisons notre diversité. 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