Technical Customer Support Engineer

1 week ago


Singapore Avensys Consulting Full time

Technical Customer Support Engineer (Land Mobile Radio Systems) – Permanent Role with a Multinational Telecom Company In this role, you'll be at the forefront of supporting our customers, applying your technical expertise to keep critical communications running smoothly. You'll play an important part in strengthening customer relationships while contributing to the success of a global leader in critical communications. Key Responsibilities: Troubleshooting, fault-finding, and replicating issues Providing expert technical advice and guidance to customers Preparing and delivering customer reports Testing and validating network, terminal, and software components Managing incidents and problems in line with ITIL principles Experience Required: 3+ years' experience in an ICT or wireless communication's technical role Solid knowledge of Land Mobile Radio systems (P25, DMR, trunking, simulcast) and ideally some exposure to LTE technologies Familiarity with ITIL Service Management practices A degree in engineering or equivalent hands‐on technical experience Strong attention to detail and a proactive, solutions‐focused approach WHAT'S ON OFFER You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression. To submit your application, please apply online. Your interest will be treated with strict confidentiality. #J-18808-Ljbffr



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