Quality assurance executive

1 day ago


Singapore TIME's Group Full time

Quality Assurance & Control (Manufacturing, Transport & Logistics) To ensure the work premises complies with Food Safety and Hygiene requirement including but not limited to Food Safety Management System, HACCP & Halal. Closely follow up and ensure the implementation of the Corrective Action Report status. Organizes the training related to Food Safety Management System. Job Responsibilities: Quality Audit Oversight: Conduct regular and comprehensive QA audits across all central region restaurant locations. Ensure all outlets comply with company standards and regulatory requirements. Identify areas for improvement and implement corrective actions. Customer Complaint: Address customer complaints regarding food quality or safety immediately. Assess the issue and if necessary, remove the dish from service. Investigate complaints to identify root causes and implement corrective actions to prevent a recurrence. Compliance Management: Collaborate with restaurant managers and staff to continuously improve quality assurance processes. Stay informed about industry trends and regulatory changes to ensure compliance and best practices. Implement new strategies and technologies to enhance QA processes. Documentation and Reporting: Responsible for maintaining accurate records of quality assurance activities, including inspection reports, testing results and compliance documentation. Additionally, required in preparing regular reports for management, highlighting key quality metrics, compliance status and any areas for improvement. Training and Development: As a member of the QAQC team, need to provide guidance and training to subordinate staff to ensure their understanding of quality standards and procedures. Require overseeing their work and provide feedback to support their professional development. Collaboration with Stakeholders: Work closely with the Quality Assurance Manager and other relevant stakeholders to address any quality-related issues, implement corrective actions and continuously improve quality control processes. This may involve participating in cross-functional meetings and collaborating with other departments such as production, procurement, and logistics. Job Requirements: Degree in Food Science & Technology or equivalent. At least 3 to 5 years of QA working experience in the F&B industry, central kitchen manufacturing or equivalent. Good knowledge in Malaysia Food Act 1983 & Food Hygiene Regulation 2009. Well knowledge of ISO 9001:2015 Quality Management System. Knowledgeable in ISO 22000 Food Safety Management System, HACCP and Halal. #J-18808-Ljbffr



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