
Product Marketing Support
4 days ago
Contract Worker, Credit Cards
The
contract worker
will be supporting the
Credit Cards
team on product and usage campaigns.
Responsibilities
Pre-Campaign Preparation
Monitor competitive landscape
Frontline & Operational Readiness
Prepare materials and FAQs to brief frontline and operations teams on new campaigns, processes, and procedures
Handle queries from Call Centre and Operations
Customer Communications
Coordinate with Legal, Compliance, Customer Experience, and Marketing to clear customer communications
Liaise with marketing to update website materials (e.g., product pages, T&Cs)
Post Campaign Fulfilment
Support fulfilment of customer offers and administrative tasks
Prepare reports to track performance and effectiveness of channels and programs
Others
Perform end-to-end testing for UAT if required
Support administrative matters
Requirements
Ability to work independently and adjust priorities quickly
Ability to work under pressure and manage deadlines and unexpected changes
Attention to detail
Strong analytical skills
Problem-solving and decision-making skills
Commitment for at least 6 months
Education
Currently enrolled in university
Prior work experience preferred
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