Data Center Facilities Manager, AWS Infrastructure Operations

3 days ago

Singapore Amazon Full time

DESCRIPTION
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
The Data Center Facility Manager is responsible for the overall operation and maintenance of all electrical, mechanical, and HVAC equipment within the data center. The Data Center Facility Manager will assist in maintaining high reliability and performance while keeping operating costs in facilities at a minimum. This role supports mission-critical servers and strives to maintain 100% uptime.
Key job responsibilities
This role acts as Amazon's front line when it comes to hands-on electrical and mechanical equipment troubleshooting. They will maintain, operate, and troubleshoot mission-critical data center facility equipment including electrical support equipment such as stand-by diesel generators and related fuel systems, 3 phase electrical systems including switchgear, UPS units, PDUs, and wet cell batteries and associated systems. Mechanical equipment includes CRAC units, centrifugal chillers, cooling towers/water chemical system, air handlers, and associated systems, pumps, and motors. Additional support equipment includes fire suppression systems, building automation systems, and general facilities equipment.
Key job responsibilities
Oversee all aspects of the data center's critical physical infrastructure. Ensure that all work performed within the space is done to high quality and without impact to internal/external customers.
Manage teams of 24x7 engineering technicians to support and operate data center facilities.
Engage in improvement projects, often requiring reaching out to a variety of support teams, and drive them from conception to completion.
Coordinate daily with a multitude of third-party vendors ensuring adherence to contracted SLAs.
Effectively and efficiently manage the operations budget and expenditures.
Routinely operate as the afterhours on-call Data Center Facility Manager for the data centers in the region. This will include responding to any issues within the data centers and managing the investigation, mitigation, and recovery of the issue(s).
About the team
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empowers us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship and Career growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship, and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
BASIC QUALIFICATIONS
8+ years of experience in facilities and/or construction management, demonstrating progressive responsibility and growth within the facilities/construction industry.
Ability to conduct financial business case analysis / translate information into useful formats and draw conclusions.
Experience building and managing budgets.
Familiarity with business process documentation and improvement.
Ability to lead negotiations, and manage high-level meetings and discussions.
PREFERRED QUALIFICATIONS
Bachelor's Degree in either Electrical Engineering, HVAC, Mechanical Engineering or relevant technical (military/trade school) degree and relevant experience in a critical environment.
Understanding of the electrical and mechanical systems used in a data center environment, including but not limited to DRUPS, Transformers, Generators, Switchgear, UPS systems, ATS/STS units, PDUs, Chillers, AHUs and CRAC units.
Experience in management of vendors/contractors performing construction, maintenance, and upgrading works in large-scale critical environments.
High attention to detail including precise and effective customer communications and proven ability to manage multiple, competing priorities simultaneously.
Strong organizational and team management skills.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
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