Business Analysis Lead

Senior Observability Platform Specialist
As a Senior Observability Platform Specialist, you will play a crucial role in advancing our company's observability platform. Your primary responsibility will be to leverage your extensive experience in various observability platform implementations to keep our product at the forefront of the industry. You will act as a bridge between the technical and business realms, ensuring that our platform not only meets current market standards but also sets new benchmarks for innovation and functionality.
Responsibilities
Market Analysis and Competitive Research:
Conduct in-depth research to stay abreast of the latest trends and advancements in observability platforms. Perform detailed comparisons of competing products to identify strengths, weaknesses, and market gaps. Regularly present findings to the team, highlighting potential areas for innovation and improvement in our product.
Requirement Gathering and Analysis:
Work closely with the product management team to translate market research into concrete business and functional requirements. Organize and lead brainstorming sessions to generate new ideas and approaches for product enhancement. Develop clear, detailed documentation of required features and functionalities.
Collaboration and Strategy Formulation:
Collaborate with senior management to align product development strategies with company objectives. Actively participate in strategic planning sessions, offering insights from a market and technical perspective.
Product Development and Enhancement:
Lead the initiative to fill gaps in our current product offerings based on market research and competitive analysis. Guide the technical team in the design and development of new features and functionalities. Ensure that product enhancements are executed within the set timelines and meet quality standards.
Stakeholder Engagement and Communication:
Maintain constant communication with the product manager and other stakeholders to align on priorities and delivery schedules. Present regular updates to senior management on progress, challenges, and milestones.
Team Leadership and Mentorship:
Provide mentorship and guidance to team members working on observability platform projects. Foster a culture of innovation and continuous improvement within the team.
Required Skills
Significant expertise with observability software such as SolarWinds, ManageEngine, Zabbix, Site24x7, or similar platforms.
Demonstrated experience in design and deployment of at least 10 client implementations of such observability software.
Proven ability to implement, set up, and enhance medium to large systems using these tools, whether building from scratch or transitioning from one platform to another.
Comprehensive understanding of Cloud technologies (AWS, Azure, GCP), Networking principles and enterprise IT infrastructure.
Strong understanding of market trends, customer needs, and competitive landscape in the observability tools and monitoring solutions space.
Ability to define and prioritize product features based on customer feedback, data analysis, and industry best practices.
Experience working with cross-functional teams including engineering, design, marketing, and sales to drive product development and go-to-market strategies.
Proficiency in creating product roadmaps, user stories, and specifications for development teams.
Excellent analytical and problem-solving skills, with the ability to make data-driven decisions and iterate on product features based on feedback and metrics.
Strong leadership and communication skills to effectively communicate product vision, goals, and updates to stakeholders and teams.
Experience in driving product adoption, user engagement, and customer success initiatives.
A passion for technology and a keen interest in staying updated with the latest advancements in observability, monitoring, and cloud technologies.
Educational Qualification
Bachelors degree in Business Administration, Information Technology, or a related field.
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