IKEA Tampines
5 hours ago
Overview IKEA Tampines - Customer Relations Officer, Easy Buying (Part-Time)IKEA Singapore is part of Ikano Retail, one of 12 IKEA franchisees and the only one owned by the family of Ingvar Kamprad. IKEA Singapore creates a better everyday life by offering a wide range of well-designed, functional home furnishing products at prices so low, that as many people as possible can afford them. Ikano Pte. Ltd. operates three omnichannel stores in Singapore, including IKEA Alexandra, IKEA Tampines and IKEA Jurong. To learn more, visit IKEA.sg. About IKEA Singapore IKEA Singapore creates a better everyday life by offering a wide range of well-designed, functional home furnishing products at prices so low, that as many people as possible can afford them. Ikano Pte. Ltd. owns and operates three omnichannel stores in Singapore, including IKEA Alexandra, IKEA Tampines and IKEA Jurong. To learn more, visit IKEA.sg. Job Description About the job You help to build and retain a long-lasting relationship with new and existing customers in a multichannel retail environment by valuing and fulfilling customer needs and expectations, thereby stimulating more and more frequent visits. You will also support in ensuring that customers’ issues are handled efficiently and with empathy. Your assignment To provide resolutions towards customer enquiries and complaints by processing exchange and returns claims, refunds, IKEA Family Member Card issues, home delivery and other related customer enquiries Manage enquiries from both walk-in and phone-in IKEA customers and provide service recovery Provide customer recovery support, such as working with sales and logistics team to resolve out-of-stocks cases and manage cash on delivery cases Understanding and implementing the department policies and procedures to ensure safety and security compliance and to provide customers a positive shopping experience Support the team through knowledge sharing, as well as become multi-skilled to support other functions within the Customer Relations Department Your profile Minimum 1 to 2 years of working experience in a fast-paced customer service environment Has the ability to take initiative and possess a strong sense of responsibility Solution-oriented and make well-considered decisions Demonstrates strong resilience and is a good team player Passionate about customer service and embodies a warm and engaging personality Analytical with strong interpersonal and communication skills Able to commit to working on retail shifts, including weekends and public holidays Seniorities and Employment Details Seniority level: Associate Employment type: Part-time Job function: Customer Service Industries: Retail, Furniture and Home Furnishings Manufacturing, and Manufacturing Referrals increase your chances of interviewing at IKEA by 2x #J-18808-Ljbffr
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IKEA Tampines
4 days ago
Tampines, Singapore IKEA Full timeDescription About IKEA Singapore IKEA is the world’s largest home furnishing retailer with 460 stores across more than 60 countries. IKEA Singapore is part of Ikano Retail, one of 12 IKEA franchisees and the only one owned by the family of Ingvar Kamprad, who founded IKEA in 1943. IKEA Singapore creates a better everyday life by offering a wide range of...
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IKEA Tampines
5 hours ago
Tampines, Singapore IKEA Full timeDescription Overview IKEA Tampines - Customer Relations Officer, Easy Buying (Part-Time)IKEA Singapore is part of Ikano Retail, one of 12 IKEA franchisees and the only one owned by the family of Ingvar Kamprad. IKEA Singapore creates a better everyday life by offering a wide range of well-designed, functional home furnishing products at prices so low, that...
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IKEA Tampines
5 hours ago
Tampines, Singapore IKEA Gruppe Full timeCompany description About IKEA Singapore IKEA is the world’s largest home furnishing retailer with 460 stores across more than 60 countries. IKEA Singapore is part of Ikano Retail, one of 12 IKEA franchisees and the only one owned by the family of Ingvar Kamprad, who founded IKEA in 1943. IKEA Singapore creates a better everyday life by offering a wide...
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IKEA Tampines
2 days ago
Tampines, Singapore IKEA Gruppe Full timeDescription Company descriptionAbout IKEA SingaporeIKEA is the world’s largest home furnishing retailer with 460 stores across more than 60 countries. IKEA Singapore is part of Ikano Retail, one of 12 IKEA franchisees and the only one owned by the family of Ingvar Kamprad, who founded IKEA in 1943. IKEA Singapore creates a better everyday life by offering...
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IKEA Tampines
6 days ago
Tampines, Singapore Ikano Pte Ltd Full time $20,000 - $40,000 per yearCompany DescriptionAbout IKEA SingaporeIKEA is the world's largest home furnishing retailer with 460 stores across more than 60 countries. IKEA Singapore is part of Ikano Retail, one of 12 IKEA franchisees and the only one owned by the family of Ingvar Kamprad, who founded IKEA in 1943.IKEA Singapore creates a better everyday life by offering a wide range of...
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IKEA Tampines
3 days ago
Tampines, Singapore Ikano Pte Ltd Full timeCompany description About IKEA SingaporeIKEA is the world's largest home furnishing retailer with 460 stores across more than 60 countries. IKEA Singapore is part of Ikano Retail, one of 12 IKEA franchisees and the only one owned by the family of Ingvar Kamprad, who founded IKEA in 1943.IKEA Singapore creates a better everyday life by offering a wide range...
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IKEA Tampines
5 hours ago
Tampines, Singapore IKEA Full timeDescription About the job Reporting to the IKEA Food Restaurant Manager, you will support the daily operations of IKEA Food Restaurant by delivering excellent customer service, handling cashier transactions, and maintaining cleanliness in the restaurant area.Your assignment Maintain a high level of cleanliness in the restaurant area by clearing the dishes...
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IKEA Tampines
5 hours ago
Tampines, Singapore IKEA Full timeAbout the job Reporting to the IKEA Food Restaurant Manager, you will support the daily operations of IKEA Food Restaurant by delivering excellent customer service, handling cashier transactions, and maintaining cleanliness in the restaurant area. Your assignment Maintain a high level of cleanliness in the restaurant area by clearing the dishes and utensils,...
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IKEA Tampines
2 days ago
Tampines, Singapore IKEA Gruppe Full timeDescription Company descriptionThe IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia and Thailand – and have an ambitious expansion plan to bring a...
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IKEA Tampines
5 hours ago
Tampines, Singapore IKEA Gruppe Full timeCompany description The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia and Thailand – and have an ambitious expansion plan to bring a little bit...
