PRISM+ | CRM Executive
3 weeks ago
PRISM+ is the largest Singaporean direct-to-consumer smart home appliances brand. Our mission is to offer cutting-edge products to the masses at affordable prices. We are a rapidly growing, ever-evolving organisation, and we are seeking new teammates to join us on our exciting journey.
If you have a taste and strong passion for personalised marketing, look no further We are looking for a critical-thinker who is also detail-oriented individual to steer our CRM initiatives to the next level.
Your key responsibilities will include:
Owning CRM-related channels (eg. Newsletters, Marketplace Inbox, SMS, etc)
Crafting a circular customer lifecycle ecosystem from nurturing & converting to up-selling & cross-selling
Planning content and activation strategies tailored for each stage of customer journey (pre-sale and after-sale)
Be the key owner for all customer-database related matters
Generate reports with actionable insights to guide direction of future activities
Propose AB tests and new ways of running CRM channels
Minimum Requirements:
Min. diploma/degree in Business or Marketing related fields
Min. 2-3 years of working experience in CRM-related marketing roles
Strong content and copywriting skills with high proficiency in English language (spoken and written)
Possess hands-on experience in CRM-related platforms and tech-stacks
Proficiency in Microsoft Excel and other reporting tools (eg. Tableau, DataStudio, etc) is a plus
Experience in Photoshop or any design tools is a plus
Benefits:
Attractive remuneration package
Annual outpatient benefit (Includes dental and optical benefits)
Health insurance
Annual increment
Performance bonuses
Birthday leave
Free bubble tea on Fridays
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