Content Support Specialist

Today, Lonza is a global leader in life sciences operating across five continents. While we work in science, there's no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that's the kind of work we want to be part of. Role Summary This position acts as a support team member within a strategic environment collaborating closely with Lonza's Sourcing (Category Manager & Strat. Buyer), Supply Chain (Op. Buyer) and Order Management (Op. Buyers) teams. The P2P Operational Support Specialist acts as a support team member within a strategic environment collaborating closely with Lonza's Sourcing (Category Manager & Strat. Buyer), Supply Chain (Op. Buyer) and Order Management (Op. Buyers) teams. Role ensures compliant and pro‐active execution of Content Management Processes and supports Procurement Content Advisory Manager to identifies continuous improvement opportunities in Lonza's Ariba and SAP ERP system. The P2P Operational Support Specialist is part of a global network of it's like and demonstrates a high customer service focused, team player mindset and shows the ability to adapt quickly in a fast changing environment. This is a 15 months fixed term contract position in our Singapore Tuas site. Join our best‐in‐class high performance Integrated Biologics team at our Tuas site in Singapore to gain unparalleled exposure to cutting‐edge biotechnology and innovation, and make a difference from day one. Learn new skills and capabilities, and grow your career with us in manufacturing therapeutic proteins under cGMP conditions. Find out more about what a life at Lonza in Singapore could look like for you by watching this short video: What you will get –An agile career and dynamic working culture An inclusive and ethical workplace Compensation programs that recognize high performance Daily company bus from the MRT location near your home to and from the Tuas site Fully paid medical insurance, and option to enrol family members at partially subsidized premiums The full list of our global benefits can be also found on What you will do Provide Process and buying channel experience Support process to build and design content in regards to different buying channels used in SAP ERP and/or SAP Ariba Run analytics to build content for different buying channels in collaboration with Content workstream lead, Category Managers and/or strategic buyers Act as a link to Sourcing & Category Management, Supplier and P2P Enablement Team Establish content (system based contracts, catalogs, smart forms, guided buying & intranet) in collaboration with Content Workstream Lead, Category Manager and Strategic Buyers Ensure operationalization of contracts/ catalogs and smart‐forms through content management Collaborate with Content Advisor/Managers and P2P Enablement Team to ensure correct content creation and maintenance Manage and support supplier onboarding, support and maintain standards for content exchange between Lonza and suppliers Any other duties as assigned by your Supervisor/Manager. What we are looking for 5+ years of project management experience. Customer Service mindset and ability to manage several priorities simultaneously Positive attitude with a willingness to learn new skill sets Enjoy working with data, IT System & new technologies Hands on experience of handling detailed information & data and transcribing this information & data into SAP ERP and/or SAP Aribali>Experience in P2P Process and Content Management Experience in SAP ERP (MM Module) and SAP Ariba Guided Buying Set up Hands on experience of using Microsoft Office (in particular MS Excel)Working knowledge of general business practices Broad and deep Source-to-Pay process knowledge with detailed knowledge in Requisition-to-Pay Very good knowledge about buying channels Good contract/ outline agreement expertise Good stakeholder management Project management skills Proven management skills Support driving change and compliance Solid background and expertise in Procurement processes and methodologies Very good skills in content management system & tools configuration Strong technical skills and proven ability to learn new systems and database schemas Advanced analytical skills Proven knowledge of the science of learning and instructional design. Innovation thrives when people from all backgrounds bring their unique perspectives to the table. At Lonza, we offer equal employment opportunities to all qualified applicants regardless of race, religion, color, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other characteristic protected by law. Company Values & Equal Opportunity Statement Every day, Lonza's products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically. People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference. Lonza is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a qualified individual with disability, protected veteran status, or any other characteristic protected by law. #J-18808-Ljbffr