Music Content Operations Research Analyst

4 days ago


Singapore Salt Digital Recruitment Full time

SALT is hiring a Music Content Operations Research Analyst for one of the Social Media clients on a yearly renewable contract role. You are expected to think creatively about ambiguous issues, be passionate about problem-solving, and work across teams and regions.
What you’ll do:
Manage day-to-day ongoing operations with music publishing and label partners.
Develop workflows for monitoring publishing data, music content, and provide scalable solutions for issue identification and resolution.
Build visual reports to track publisher metrics and trends.
Communicate with partners regarding onboarding specifications and data delivery, including general documentation.
Partner closely with cross-functional teams – including commercial partnerships, legal, product, and engineering – to scale operations support workflows across teams.
Develop a deep expertise in music rights management products and how they are being used across constituent groups.
Act as a partner advocate for contractual rights-based decisions and actions.
Resolve issues via the Cases tool with partners (labels and publishers, collection society) – troubleshooting on content or user-generated content (UGC).
Troubleshoot errors in content ingestion (capturing metadata).
Ensure accuracy of publishing usage reports delivered quarterly.
What you’ll bring:
3+ years of experience in music account management, product management, online operations, consulting, or data analytics.
Technical operations capacity (e.g., advanced querying, data fluency, read/write specs, troubleshoot data issues, scripting, etc.), proficient in both SQL and Excel.
Excellent communication skills and the ability to work cross-functionally, both internally and externally.
Knowledge of copyright and music licensing.
Knowledge of digital rights management products, especially for music.
If you think this will be an ideal job move, kindly reach out to Jaya at ; alternatively, you may apply via the system.
CEI No: R1659595 / EA No: 07C3147
Salt is acting as an Employment Business in relation to this vacancy.
Job Information Job Reference: JO-2501-349544Salary: NegotiableSalary per: monthJob Duration:Job Start Date: 03/03/2025Job Industries: TechnologyJob Locations: SingaporeJob Types: Contract
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