Cybersecurity Professional Lead

5 days ago

Singapore beBeeCybersecurity Full time

Job Description

We are seeking a highly experienced Cybersecurity Professional to lead and manage post-sales operations, ensuring the successful deployment, adoption, and ongoing satisfaction of our cybersecurity software solutions.

The ideal candidate will have a strong technical background in cybersecurity, proven post-sales customer engagement experience, excellent project management skills, and outstanding leadership and communication abilities.

The manager will serve as the primary point of contact for enterprise and government clients after the sale is complete, ensuring a seamless transition from pre-sales to implementation, and delivering sustained customer success.

Key Responsibilities:

  • Lead, mentor, and develop a high-performing technical support team, promoting continuous learning, operational efficiency, and alignment with industry best practices.
  • Oversee resolution of complex technical issues, ensuring timely and effective support, detailed documentation, and a proactive approach to improving customer satisfaction.
  • Streamline support operations through process optimization and automation, while ensuring compliance with cybersecurity standards and regulatory requirements.
  • Coordinate closely with pre-sales and engineering teams to ensure a smooth handover and ongoing alignment on customer needs and expectations.
  • Manage incident response and escalation protocols within the constraints of CAT 1 clearance protocols.
  • Track key performance indicators (KPIs) and prepare reports on team performance, customer satisfaction, and issue resolution.
  • Stay ahead of industry trends, manage risks, and drive continuous improvements in service reliability and performance.
  • Act as a liaison between the customer and internal teams including product, engineering, and executive leadership - ensuring customer feedback is captured and acted upon.
  • Provide strategic input to product development teams based on real-world client insights and operational challenges.

Required Skills and Qualifications

To succeed in this role, you will need:

  • Bachelor's degree in Information Security, Computer Science, or related field.
  • Industry certifications preferred: CompTIA A+, Azure Administrator, AWS Solutions Architect, CCNA, ITIL, ScrumMaster, or Six Sigma.
  • Minimum 5 years of hands-on experience in post-sales technical support,

  • Cybersecurity Professional Lead

    6 days ago

    Singapore beBeeCybersecurity Full time

    Cybersecurity Trainer PositionWe are seeking an accomplished cybersecurity professional to lead our training initiatives. As a trusted expert, you will design and deliver comprehensive workshops on threat risk modeling and cybersecurity best practices.Job ResponsibilitiesDevelop course content aligning with industry standards and WoG security...

  • Cybersecurity Professional

    4 days ago

    Singapore beBeeCybersecurity Full time $109,280 - $144,169

    Job Title: Cybersecurity Professional">We are seeking a highly skilled Cybersecurity Professional to join our team. The ideal candidate will have a strong background in information security and be able to provide expert advice on cybersecurity matters. ">Cybersecurity Job DescriptionThe successful Cybersecurity Professional will be responsible for supporting...

  • Cybersecurity Professional Lead

    5 days ago

    Singapore beBeeCybersecurity Full time $80,000 - $130,000

    Job Title: Cybersecurity TrainerOverview:We are seeking a highly skilled professional to lead our cybersecurity training initiatives. As a trainer, you will be responsible for delivering high-quality training sessions to our clients and providing expert advice on suitable training programs.Key Responsibilities:Conducting comprehensive training sessions on...

  • Cybersecurity Professional Lead

    5 days ago

    Singapore beBeeCybersecurity Full time $100,000 - $130,000

    Job DescriptionWe are seeking a highly experienced Cybersecurity Professional to lead and manage post-sales operations, ensuring the successful deployment, adoption, and ongoing satisfaction of our cybersecurity software solutions.The ideal candidate will have a strong technical background in cybersecurity, proven post-sales customer engagement experience,...

  • Cybersecurity Consultant

    5 days ago

    Singapore STONE CYBERSECURITY PTE. LTD. Full time

    About Stone Cybersecurity Pte Ltd Stone Cybersecurity Pte Ltd is a leading cybersecurity consulting firm in Singapore and a CREST-accredited service provider. We help organizations across industries strengthen their security posture, achieve compliance, and mitigate cybersecurity risks. Our team is passionate about protecting businesses from cyber threats...

  • Cybersecurity Professional

    7 days ago

    Singapore beBeeCybersecurity Full time

    Job Title: Cybersecurity ProfessionalWe are seeking a highly skilled and experienced Cybersecurity Professional to lead our network security operations. The ideal candidate will have strong technical and analytical skills, specifically in Firewall, IDS/IPS, Web Content Filtering, and Load Balancer technologies.

  • Leading Cybersecurity Projects

    21 hours ago

    Singapore beBeeCybersecurity Full time $80,000 - $120,000

    Job Title: Cybersecurity Project LeadAs a seasoned professional in project management and cybersecurity, we are seeking a highly skilled individual to lead our projects related to cybersecurity product delivery. This is an exciting opportunity for a motivated and results-driven professional to join our team as a Cybersecurity Project Lead.The ideal candidate...

  • Cybersecurity Design Lead

    2 days ago

    Singapore FAIRCHILD SEMICONDUCTOR PTE. LTD. Full time

    Position Overview: The Cybersecurity Design Lead is a key role responsible for guiding the development and implementation of effective cybersecurity strategies, solutions, and practices within an organization. This role involves leading a team of cybersecurity professionals, collaborating with cross-functional teams, and overseeing the design and...

  • Cybersecurity Lead

    1 week ago

    Singapore SIEMENS PTE. LTD. Full time

    PROFESSIONAL **Change the future with us.** We are looking for dedicated and talented people who tackle ever-changing challenges, customer needs, and questions from colleagues with clever concepts and creativity. We embrace change and work with curious minds re-inventing the future of Smart Building. Join us and let us focus together on what’s truly...

  • Lead / Senior Lead, Cybersecurity

    2 weeks ago

    Singapore NodeFlair Full time

    **Job Summary**: **Job Type** Permanent **Seniority** Lead Senior **Years of Experience** Information not provided **Tech Stacks** Strategy play - As a Cybersecurity Lead, you will play a critical role in safeguarding our organization’s digital assets and ensuring the confidentiality, integrity, and availability of our information systems. You’ll...