Senior Sales Executive, MICE

1 week ago


Singapore Club Med Full time

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Inventor of the all-inclusive holiday’s concept 75 years ago, Club Med is present in 40 countries with 80 resorts worldwide. Thanks to the professionalism & constant friendly availability of its unique 20,000 GOs of 100 different nationalities, Club Med is today the only worldwide brand that offers all-inclusive premium and multicultural vacations for families and couples.
Purpose
The Senior Sales Executive, MICE will be co-responsible for all-channel group business and its operations for Club Med Singapore, supporting the Commercial Team. He/she will report to the Senior Sales Manager, MICE and support up to 3 Sales Seniors on MICE related operational matters.
Responsibilities
Co-responsible for Group business from all channels for Club Med Singapore
Sales administrative matters for the Singapore commercial team for GROUP business
Support any ad hoc activities organized by the Singapore commercial team
Responsible for compliance with Club Med sales processes
Tasks
Prepare standard quotations, proposals & contracts for group sales
Data entry of enquiries, sales leads, opportunities & new accounts into Salesforce and retrieve weekly reports to Director of Sales, as required
Work closely with relevant resort departments to ensure that all clients’ requests are met
Prepare Group Information Files for upcoming group departures from Singapore
Responsible for room and ferry/flight reservation details, as well as any post-stay documents for confirmed groups
Make courtesy calls and sales calls as a follow up to Clients when necessary
Maintain and develop relationships with existing customers in person, via telephone calls and/or emails
Implement process compliance and initiate improvement whenever necessary, such as contract signatory, invoice and


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