
Right-Siting Officer, Clinical Network
5 days ago
Overview
The Right-siting Officer will actively support the right-siting of clinically stable patients from respective specialist outpatient clinics (SOCs) to primary healthcare providers. He/she will assist the SOC clinicians in counselling and motivating discharged patients to continue their care in primary care setting. He/she has to be patient-centred with good communication skills.
Responsibilities
Providing assistance to SOC clinicians in explaining the available options for follow-up at primary care.
Address queries, counsel and motivate patients regarding their follow-up care in primary care.
Contact GP clinic for booking of follow-up appointment.
Update patient records and maintain the upkeep of the database for the right-sited patients.
Follow up calls to right-sited patients to ensure that they are satisfied with the care provided at the DOT GP.
Any other ad-hoc projects as required.
Requirements
Minimum GCE O Level and above.
Nursing / patient service / healthcare background will be an added advantage.
Fluent in English and preferably Mandarin to effectively communicate with Mandarin-speaking clients.
Ability to speak other languages, especially dialects, will be an added advantage.
IT savvy and proficient in using Microsoft Office.
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