D09 Cairnhill, Orchard, River Valley, SG

4 days ago


Singapore STYLEZ PTE. LTD. Full time

Roles & Responsibilities Stylez Pte. Ltd. operates multi-concept Japanese F&B outlets in Singapore. We focus on guest experience, efficient seat turns, and beverage-led revenue (incl. sake/shochu). We are strengthening FOH leadership to drive KPIs, training, and supplier-led promotions. Key Responsibilities Lead floor operations: reservations, queue/seat-turn management, mobile-order workflows, and service recovery. Set and improve service KPIs (average spend, RevPASH/seat turns, review ratings) and report weekly. Drive beverage sales (incl. sake/shochu ) through pairing, upselling, and staff training. Coordinate new product rollouts/promotions with Japanese Suppliers (materials often in Japanese); plan briefings and visual standards. Build SOPs/checklists; roster planning; coach supervisors and captains. Requirements 3+ years in restaurant service leadership (supervisor/assistant manager/manager). Business-level Japanese (read/write/speak) for operational communication. Job-related reason : product information, promotional materials, and supplier correspondence are frequently available only in Japanese . KPI ownership (sales, average check, labor productivity) and first-line complaint handling; comfort with review platforms. Strong communication and training capability; hands-on during peak. Working Arrangement Full-time, permanent. 5.5days/week. Cross-outlet coverage in the Orchard/Clarke Quay area. Salary SGD 4,500 – 8,000 monthly (commensurate with skills & experience). Final package confirmed in the written offer after the interview, based on leadership scope, KPI responsibilities, and deliverables. Tell employers what skills you have Excellent Communication SkillsMentoringUpsellingLeadershipMicrosoft ExcelService ManagementFOHService RecoveryService LeadershipCustomer SatisfactionCustomer ServiceJapaneseService Delivery



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