Specialist Associate

1 week ago

Singapore National University of Singapore Full time

Specialist Associate (Classroom Teaching Support)Job Description Provide comprehensive classroom support, including hybrid teaching technology such as Zoom. Deliver day‐to‐day technology and audio‐visual support for a high‐quality teaching and learning experience. Deploy and support hybrid teaching technology for fully virtual or hybrid classrooms. Conduct short orientation sessions to familiarize teaching staff with NUS classroom teaching software and equipment. Develop written training materials. Invigilate and provide in‐person support for digital assessments/examinations. Support on-campus events by contributing to set‐up and technical execution. Conduct preventive maintenance, tracking projector lamp hours and ensuring software is updated. Proactively identify and resolve potential issues; gather feedback from faculty to support teaching and learning. Renew and enhance classroom systems, staying updated on relevant educational technologies. Generate reports to supervisors on equipment status and recommend replacements. Propose new and innovative technology and software in collaboration with faculty. Qualifications Diploma in Audio‐Visual Technology or equivalent. Minimum of 1 year of experience in classroom or meeting room AV support or similar technical support roles. Knowledge of audio‐visual equipment, classroom systems, and educational technology. Hands‐on experience with Windows and Mac OS and Microsoft Office 365. Understanding of video capture and video management systems. Knowledge of network camera recording systems. Highly committed and service‐oriented attitude. Experience coordinating with vendors for AV installation projects (preferred). Excellent communication and interpersonal skills for user training and support. Team player who can work independently, make informed decisions, and escalate when necessary. Flexibility to provide support during on‐campus events and exams on weekdays or weekends. More Information Location: Kent Ridge Campus Organization: Centre for Instructional Technology Department: University Town Employee Referral Eligible: Yes National University of Singapore. All rights reserved. #J-18808-Ljbffr

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