Senior Support Services Analyst, Information Technology
7 days ago
Quantinuum is delighted to announce its continued growth in Singapore, marked by the establishment of a new cutting‐edge R&D & Operations Centre in the region. This exciting development not only demonstrates our commitment to innovation and excellence, but also strengthens our presence in Asia, positioning Singapore as a key hub for advanced research and development activities. The new centre will foster collaboration across global teams and drive forward our mission to deliver transformative technology solutions. To support and help drive this growth we are seeking an experienced Senior Support Services Analyst. This position requires an experienced and technically capable IT professional responsible for delivering high‐quality, hands‐on support across a range of endpoint platforms and services. Positioned as a senior member of the support team, you will focus on resolving more complex technical issues, contributing to the continuous improvement of support operations, and driving consistency in service delivery. As the sole point of contact representing IT for our Singapore operations, you will collaborate closely with the wider International Support Services, Engineering and Application teams supporting operationally, managing stakeholders and leading on local projects. The Senior Support Service Analyst brings depth in troubleshooting across Windows, macOS, and Linux environments, has strong experience with enterprise tools such as Intune, JAMF, and ServiceNow, and can work independently to resolve escalated issues or contribute to project‐based work as a subject matter expert. This role is critical to maintaining operational excellence, supporting core IT processes, and ensuring a consistent user experience across a hybrid workforce. Key Responsibilities: Serve as the primary on‐site IT point of contact for the Singapore office, ensuring day‐to‐day operational continuity across all local IT services and acting as the liaison between global teams and on‐site stakeholders. Oversee basic networking and infrastructure needs, including monitoring network connectivity, supporting Wi‐Fi and LAN troubleshooting, assisting with switch/port patching, and coordinating with Network Engineering for escalations or planned changes. Act as the local lead for site‐based IT projects, supporting deployments, hardware refreshes, network uplifts, and workspace technology improvements from planning through execution. Deliver advanced technical support across Windows, macOS, and Linux environments, resolving complex incidents and service requests that go beyond standard first‐line scope. Act as a point of technical escalation for Support Services Analysts, collaborating on issue resolution while maintaining end‐to‐end ownership of assigned cases. Identify recurring issues and process gaps, contributing to the refinement of standard operating procedures, troubleshooting documentation, and internal knowledge articles. Support and help maintain ITSM tooling (e.g., ServiceNow) by ensuring accurate ticket categorization, data hygiene, and flagging areas for workflow improvement. Participate in project‐based work as a technical contributor, assisting with rollouts, migrations, pilot testing, and deployment of new tools or services. Coordinate and deliver consistent onboarding and offboarding support, including device provisioning,
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Information Technology Analyst
1 week ago
Singapore SimplifyNext Full timeJoin to apply for the Information Technology Analyst role at SimplifyNext Get AI-powered advice on this job and more exclusive features. Direct message the job poster from SimplifyNext Scaling Startups Through Strategic Hiring | Building Tech Teams Across APAC | TA Leader (Talent Acquisition / Recruitment / Staffing)At SimplifyNext, we specialize in driving...
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Singapore Innova Solutions Full timeInformation Technology Business System Analyst Direct message the job poster from Innova Solutions We are seeking a highly skilled IT Business Analyst with hands‐on experience in business analysis and application support. The ideal candidate will have a strong background in application support and a solid understanding of business processes within a...
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Senior Engineer, Information Technology
6 days ago
Singapore Scoot Tigerair Pte Ltd Full timeSummary We are searching for a driven and motivated Technical Analyst (Senior Engineer, Information Technology)! You will be part of the IT Technical Solutions team and will be the key provider of Scoot's technical solutions design. You will work closely with Business Analysts and Software Developers to deliver Scoot's Software Solutions. Job...
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Singapore SCOOT PTE. LTD. Full timeWe are searching for a/an Anlalyst/Senior Analyst. You will be part of the IT Service Management team providing support for ITSM in assessment and documentation of current ITSM processes in Scoot's current state and the future state using a phased approach of ITSM. You will work closely with ITSM Management, Product Owners, Infrastructure Services, and...
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Information Technology Project Manager
5 days ago
Singapore RMR INFORMATION TECHNOLOGY SERVICES PTE. LTD. Full time**Project Planning and Initiation**:Define project goals, scope, deliverables, and timelines in collaboration with stakeholders. Develop detailed project plans, including schedules, resource allocation, and risk management strategies. Identify key project milestones and set measurable objectives. - **Team Leadership and Coordination**:Lead cross-functional...
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Singapore QUESSCORP HOLDINGS PTE. LTD. Full time**SENIOR SECURITY ANALYST, INFORMATION TECHNOLOGY 1. Collaborate with other departments to align security initiatives with business objectives. 2. Develop and implement strategic security operations plans and roadmaps. 3. Oversee the daily operations of the Security Operations Center (SOC), including monitoring, detection, and response activities. 4....
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(Senior) Analyst
1 day ago
Singapore Tessa Therapeutics Pte Ltd Full time**Company Background** Tessa Therapeutics is a clinical-stage biotechnology company developing a portfolio of next-generation cell therapies for cancer. It has a pipeline of therapies in clinical development for the treatment of hematological malignancies and solid tumors. Tessa’s lead autologous therapy is in late-stage clinical development for...
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Information Technology Analyst
1 day ago
Central Singapore Emprego SG Full time**Location** Singapore, Central Singapore **Job Type** Contract **Salary** $3,000 - $4,800 Per Month **Date Posted** 1 day ago Additional Details **Job ID** 2094 **Job Views** 3 Roles & Responsibilities - Executing of planned test scripts and recording the results and output. Any issues raised to be properly recorded, tracked and resolved. -...
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Project Manager, Information Technology
3 days ago
Singapore EMQ2 TECHNOLOGY SERVICES PTE. LTD. Full timeEMQ2 is seeking a highly qualified Project Manager, Information Technology to join our team and work on projects that impact the lives of many. Our products, including Enterprise Login, Payment Gateways, and Training and Learning Management Systems, are used by over 1,000,000 users. We're looking for passionate professionals to grow and learn with us. If you...
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Senior Technician: Information Technology
6 days ago
Singapore Mayer Brown LLP Full time $60,000 - $120,000 per yearOverview:Mayer Brown is an international law firm positioned to represent the world's major corporations, funds, and financial institutions in their most important and complex transactions and disputes. We are recognized by our clients as strategic partners with deep commercial instincts and a commitment to creatively anticipating their needs and delivering...
