Senior Engineer

1 week ago

Singapore U3 INFOTECH PTE. LTD. Full time

Key Deliverables & Responsibilities 1. Digital Workplace Engineering & Automation Design, develop, and implement automation solutions across the digital workplace to improve employee experience, endpoint management, and identity workflows. Serve as a technical expert in automation and data-driven insights within modern endpoint environments. Deliver POCs for intelligent solutions (e.g., intelligent search, automated troubleshooting, streamlined identity processes). Integrate and operationalize new features across Kandji, Okta, Google Workspace, ServiceNow, and Nexthink . Develop and maintain automation workflows using PowerShell and cloud platforms (Azure, AWS, GCP). 2. Endpoint & Identity Management Solutions Architect automation frameworks to deliver advanced self-service and proactive remediation. Leverage Nexthink analytics to improve user experience and predict issues. Implement and optimize Okta workflows with risk-based authentication and adaptive access aligned to Zero Trust. Modernize provisioning with Intune and Kandji zero-touch deployment, enabling continuous compliance and intelligent policy enforcement. Optimize content and application delivery strategies for physical and virtual environments. 3. Collaboration & Productivity Enhancement Integrate and configure Google Workspace and Zoom features to enhance collaboration and meeting productivity. Work with ServiceNow teams to enable predictive ticket routing, virtual agents, and automated remediation. Implement workflows that boost employee productivity, including contextual knowledge retrieval and content automation. 4. Technical Leadership & Mentorship Provide L3-level technical expertise across endpoints, collaboration, identity, and security domains. Define and implement technical standards aligned with compliance, data privacy, and security requirements. Mentor junior engineers and support solution planning and roadmap execution. Communicate complex technical concepts to both technical and non-technical stakeholders. Qualifications & Experience Experience in End-User Computing (EUC) and Digital Workplace engineering with strong solution design and operational experience. Focused on automation and data-driven intelligence in enterprise IT environments. Deep platform expertise in: Kandji (Apple endpoint management)Okta (Identity & Access Management)PowerShell (advanced automation and scripting)Nexthink (DEX analytics)Google Workspace and Zoom Experience with analytics and data modeling for device health and user experience. Proficiency with RESTful APIs (Okta, Kandji, Google) for automation and system integration. Experience with cloud-native services (AWS / GCP / Azure) for serverless automation and workflow orchestration. Strong understanding of cloud security, identity services, and Zero Trust principles. Familiarity with Infrastructure-as-Code (e.g., Terraform) and VDI is a plus. Proven ability to lead complex technical projects and communicate effectively with diverse audiences. Please refer to U3's Privacy Notice for Job Applicants/Seekers at When you apply, you voluntarily consent to the collection, use and disclosure of your personal data for recruitment/employment and related purposes. #J-18808-Ljbffr

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