[LTA-QSC2] ASSISTANT MANAGER, QUALITY SERVICES OPERATIONS
5 days ago
ASSISTANT MANAGER, QUALITY SERVICES OPERATIONS (1-YR CONTRACT)(What the role is)ASSISTANT MANAGER, SERVICE QUALITY OPERATIONS (What you will be working on)We seek an energetic professional to be part of the Team that addresses public queries and suggestions. You should be keen to explain LTA's vision for land transport on behalf of LTA. You will need to work with other internal divisions and external agencies to consistently improve feedback processes, systems and operations to meet service excellence standards amidst other responsibilities that will be assigned on an ad hoc basis. (What we are looking for)Knowledge in any discipline, preferably with at least 1 year of Customer Service experience and some supervisory experience. IT savvy with working knowledge of Microsoft Office. Excellent written and communication skills. Systematic and organized team player with ability to multi-task, work independently and offer ideas and suggestions. Customer service-oriented and analytical individual with strong desire to constantly learn and make improvements. Fast learner who enjoys problem solving challenges. As part of the shortlisting process for the role, you may be required to complete a medical declaration and / or undergo further assessment. Seniority level: Not Applicable Employment type: Full-time Job function: Quality Assurance Industries: Civil Engineering, Government Administration, and Truck Transportation #J-18808-Ljbffr
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Singapore LTA Land Transport Authority Full time[What the role is] ASSISTANT MANAGER, SERVICE QUALITY OPERATIONS [What you will be working on] We seek an energetic professional to be part of the Team that addresses public queries and suggestions. You should be keen to explain LTA's vision for land transport on behalf of LTA. You will need to work with other internal divisions and external agencies to...
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[lta-qsc2] - Assistant Manager, Quality Service
2 weeks ago
Singapore LTA Land Transport Authority Full time[What the role is] ASSISTANT MANAGER, QUALITY SERVICE OPERATIONS (6 MONTHS TEMPORARY CONTRACT) [What you will be working on] You will be part of the team which continuously looks into enhancing productivity and efficiency of the service delivery chain to meet corporate and PSD standards. You will need to work with other internal divisions and external...
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Lta-qsc2] Deputy
3 days ago
Singapore LTA Land Transport Authority Full time**[What the role is]** Drive service excellence through systematic monitoring of operational performance and customer feedback management with the Quality Service Operations (QSO) team. This role focuses on performing data analysis to identify service gaps, recommending process improvements, and working closely with stakeholders to enhance service delivery...
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Lta-qsc2] Manager, Community Partnership
1 day ago
Singapore LTA Land Transport Authority Full time[What the role is] MANAGER, COMMUNITY PARTNERSHIP [What you will be working on] We are looking for dynamic and creative professionals to be a part of our dedicated team spearheading efforts in a community-centric organisation to understand the ground, foster closer community relations and respond to ideas, suggestions and requests on land transport related...
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Singapore LTA Land Transport Authority Full time[What the role is] Manager, Community Partnership [What you will be working on] We are looking for dynamic and creative professionals to be a part of our dedicated team spearheading efforts in a community-centric organisation to understand the ground, foster closer community relations and respond to ideas, suggestions and requests on road operational...
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[lta-cxo] Assistant Manager, Service Experience
2 weeks ago
Singapore LTA Land Transport Authority Full time[What the role is] ASSISTANT MANAGER, SERVICE EXPERIENCE DESIGN (1-YEAR CONTRACT) [What you will be working on] You will be placed in this team that focuses on organisational culture and capability building in customer centricity to address service gaps. This team supports the senior management in developing roadmap and implementing initiatives guided by...
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Singapore LTA Land Transport Authority Full time[ What the role is ] ASSISTANT MANAGER, SERVICE EXPERIENCE DESIGN (1-YEAR TEMPORARY CONTRACT) [What you will be working on] You will be placed in this team that focuses on organisational culture and capability building in customer centricity to address service gaps. This team supports the senior management in developing roadmap and implementing...
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Singapore Land Transport Authority Full time**What the role is** ASSISTANT MANAGER, QUALITY SERVICE PLANNING (6-MONTH CONTRACT) **What you will be working on** You will be involved in enhancing productivity and efficiency of the service delivery chain to meet corporate and PSD standards. You will be part of a team to drive new business solutions, streamline work processes and guidelines while...
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Singapore Land Transport Authority (LTA) Singapore Full timeOverview (LTA-PT) ASSISTANT MANAGER, BUS SERVICE CONTRACT MANAGEMENT – Land Transport Authority (LTA) Singapore What the role is Assistant Manager, Bus Service Contract Management. Join our dynamic team as an Assistant Manager in Bus Service Contract Management, where you will play a pivotal role in overseeing and optimising bus service operations across...
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Singapore Land Transport Authority (LTA) Singapore Full time(LTA-PT) DEPUTY/ASSISTANT MANAGER, DIGITAL SERVICES at Land Transport Authority (LTA) Singapore What the role is Deputy/Assistant Manager, Digital Services What you will be working on Join the Vocational Licence and Service Excellence Division as part of our digital services team, responsible for maintaining and enhancing critical vocational licensing...
