
Observability Engineer
1 week ago
Observability Engineer (Multiple Headcounts)
3 weeks ago Be among the first 25 applicants
Assurity Trusted Solutions (ATS) is a wholly owned subsidiary of the Government Technology Agency (GovTech). As a Trusted Partner over the last decade, ATS offers a comprehensive suite of products and services ranging from infrastructure and operational services, authentication services, governance and assurance services as well as managed processes. In a dynamic digital and cyber landscape, where trust & collaboration are key, ATS continues to drive mutually beneficial business outcomes through collaboration with GovTech, government agencies and commercial partners to mitigate cyber risks and bolster security postures.
We are looking for experienced Observability Engineer to lead and evolve our monitoring, logging and observability strategy and implementation across various projects. You will play a pivotal role in defining and translating observability and monitoring requirements into scalable technical solutions, ensuring that our systems are reliable, performant, and transparent. You\'ll partner closely with internal engineering, operations, and product teams—as well as external contractors—to drive efficiency and improve user experience through data-driven insights.
You should treat observability as a product: designing, owning, and continuously improving our telemetry stack to support a proactive and performance-oriented culture.
Responsibilities
Collaborate with cross-functional teams to define observability and monitoring requirements across infrastructure, applications, and services
Translate business and operational goals into technical specifications and instrumentation strategies with actionable telemetry (metrics, logs, traces, events)
Work with internal engineers and external contractors to develop and maintain dashboards, alerts, and log pipelines to support proactive monitoring, troubleshooting, and incident response
Champion observability best practices (metrics, logs, traces, events) across teams and advocate for Service Level Objectives (SLOs), Service Level Indicators (SLIs), and error budgets to drive operational maturity
Own and evolve the observability platform as a product—including roadmap planning, stakeholder engagement, user enablement, and adoption tracking
Monitor and continuously improve the reliability, performance and scalability of the observability stack
Identify and address gaps in visibility that impact operational efficiency and user experience
Train and enable engineers, developers and operators to effectively use observability tools and data for infrastructure troubleshooting, debugging and performance optimization
Requirements
5+ years in infrastructure monitoring, observability, or SRE focused roles
Deep understanding of observability principles, including telemetry collection, correlation, and analysis (metrics, logs, traces)
Experience with observability stacks and tools such as Prometheus, Grafana, OpenTelemetry, Elastic Stack, Datadog, New Relic, or similar
Strong systems thinking with the ability to break down complex technical requirements and communicate effectively with both technical and non-technical stakeholders
Proven experience working with or managing external contractors and vendors
Experience defining and managing SLOs and SLIs to drive operational excellence
A product mindset—proactive in identifying improvement opportunities, user pain points, and driving platform adoption
Strong understanding of infrastructure monitoring concepts, including node health, resource utilization, system-level metrics, and log aggregation at scale
Nice to Have
Background in infrastructure engineering
Familiarity with incident management, root cause analysis, and chaos engineering practices
Exposure to distributed systems, networking, compute or storage observability
Knowledge of compliance, security, and governance considerations related to telemetry data
Hands-on experience monitoring infrastructure services (e.g. compute, storage, network and containers)
Benefits
A wholly-owned subsidiary of GovTech
We promote a learning culture and encourage you to grow and learn
Seniority level
Mid-Senior level
Employment type
Contract
Job function
IT Services and IT Consulting
We thank you for your interest and please note that only shortlisted candidates will be notified.
By submitting your application, you agree that your personal data may be collected, used and disclosed by Assurity Trusted Solutions Pte. Ltd. (ATS), GovTech and their service providers and agents in accordance with ATS\' privacy statement which can be found at: or such other successor site.
The remuneration package will commensurate with your qualifications and experience. Interested applicants, please click "Apply Now".
Join us and discover a meaningful and exciting career with Assurity Trusted Solutions
We thank you for your interest.
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