Salon Receptionist

7 days ago

Singapore JG SINGAPORE PTE. LTD. Full time
Roles & Responsibilities

Job Summary

We are looking for a friendly, well-groomed, and customer-oriented Salon Receptionist to be the first point of contact for our clients. You will play a key role in creating a welcoming atmosphere, managing front-desk operations, and supporting the smooth running of the salon.

Key Responsibilities:

  • Greet customers warmly and professionally upon arrival.
  • Handle all inquiries promptly and courteously, including responding to and following up on WhatsApp inquiries.
  • Manage appointment bookings and maintain an accurate scheduling system.
  • Ensure the reception area is tidy, presentable, and stocked with necessary materials (e.g., brochures, forms, etc).
  • Understand and assist in promoting salon services, promotions, and packages to walk-in clients.
  • Handle point-of-sale operations, including processing payments, issuing receipts, and maintaining customer records.
  • Maintain an accurate client database and update profiles, treatment records, and usage history in the system.
  • Support the team in daily operations, including stock updates, customer reminders, and administrative tasks.
  • Manage the customer check-in/check-out process efficiently.
  • Provide excellent service and professionally resolve any client issues or concerns.

Requirements:

  • Prior experience in a receptionist or customer service role (preferably in the beauty, spa, or salon industry).
  • Strong verbal communication skills, with fluency in English.
  • Good interpersonal skills and a customer-friendly attitude.
  • Well-presented, punctual, and professional in appearance and demeanor.
  • Strong organizational and multitasking abilities.
  • Basic computer skills, including proficiency in Microsoft Excel, Word, and appointment booking software.
  • Ability to work retail hours, including weekends and public holidays.
  • Positive attitude with a strong sense of responsibility and teamwork.

Benefits:

  • Staff discounts on salon services and products.
  • Career growth and training opportunities.
  • Friendly and supportive working environment.
  • Medical benefits.
  • Transport allowance.
Tell employers what skills you have
Microsoft Office
Microsoft Excel
Interpersonal Skills
Treatment
Inventory
Arranging
Spa
Data Entry
Cashiering
Microsoft Word
Customer Service
Scheduling
Brochures

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