Patient service associate, clinic
5 days ago
The ChallengesThe incumbent shall be responsible to:
Register patients for visits to Specialist Outpatient Clinic
Schedule appointments and assist patients to coordinate multiple appointments
Perform billing processes, including payment collection, manage cash float and encourage patients to sign up for cashless payment
Provide financial counselling, explain charges and assist patient with various finance schemes available
Assist doctor during consultation i.e. chaperone, translation, et cetera
Prepare patients for physical examination and take patient’s height and weight
Support doctors in teleconsultation i.e. equipment setup, coordinate with patients, et cetera
The RequirementsMinimum GCE O Level
Preferably 1-year experience in customer-related / front desk service
Entry level candidates are welcome to apply
Working knowledge on computers
Good interpersonal and communication skills, able to work with all levels of staff
Strong organizational skills
Strong passion to serve the patients
Successful candidates will be offered a 1 year contract#J-18808-Ljbffr
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