Assistant manager

3 weeks ago


Singapore Methodist Welfare Services Full time

Job Responsibilities:
Develop High Performing Teams
Manage a team of programme coordinators, case management executives, volunteer management executives, wellness coach and support staff
Develop and review staff competency and manpower efficiency
Provide general supervision to the Active Ageing Centre (AAC) staff
Service Planning, Implementation and Evaluation
Plan, implement and evaluate active ageing programmes and community outreach work that focus on building individual elderly’s self-help capacity and communities that support ageing in place.
Develop standard operating procedures for needs assessment, community outreach and appropriate interventions at the Active Ageing Centre level, including escalation protocols, service linkage and follow-up.
Evaluate service and programme outcomes and recommend areas of improvement.
Strategic Local Partnerships
Manage relationship with service providers and grassroots organizations in each AAC catchment area
Attend local networking meetings
Active promotion of collaborative relationship
Establish working level processes
Volunteer Management and Development
Work with community stakeholders, in particular the partner church representative to coordinate volunteering efforts
Develop a process of volunteer screening, volunteer development and sustainability.
Administration
Work with the administrative manager to implement administrative processes and ensure compliance to Finance and Human Resource Policies
Preparation and submission of data to MOH, AIC and other funders
Ensure proper input of data into the internal electronic records system
Prompt rectification of non-compliance of any financial, HR and data protection protocols.
Job Requirements:
Degree in healthcare or social work preferred
At least 3 years work experience in the eldercare/ social services sector
Ability to conduct community asset mapping and environmental scanning
Knowledge of community resources
Knowledge of basic facilitation skills
Ability to engage stakeholders and partners
Possess cultural understanding and social sensitivity
Good interpersonal and written communication skills
Possess positive attitude and passion for the elderly
Good team player
Proficient in Microsoft Excel and Word
Ability to take the lead in community projects and mobilize seniors and volunteers to implement the projects#J-18808-Ljbffr



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