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Job Summary:
Key Responsibilities
- System Administration: Manage and monitor installed systems and common infrastructure, ensuring optimal performance and availability.
- Operating System Management: Install, configure, test, and maintain operating systems and system management tools to meet business requirements.
- User Support: Provide first- and second-level support for users, addressing technical issues and resolving problems efficiently.
- Network Monitoring: Monitor both LAN and WiFi networks to identify potential issues and prevent downtime.
- Helpdesk Operations: Manage helpdesk systems, tracking tickets and updating statuses in a timely manner.
- Inventory Management: Maintain accurate hardware and software inventory records, ensuring they are up-to-date and easily accessible.
Requirements: To be successful in this role, you will need excellent communication skills, strong problem-solving abilities, and the ability to work independently with minimal supervision.
Benefits: As an Information Technology Infrastructure Specialist, you will contribute to maintaining high levels of infrastructure availability, user satisfaction, and quality customer service. You will also have opportunities for professional growth and development in a dynamic environment.
