
Medical Device Specialist
1 day ago
The key role of a Clinical Support Specialist is to provide on-site assistance, training, and expertise in the use of medical devices within operating rooms and other clinical settings. This position ensures safe, effective, and efficient use of company products, working closely with surgeons, nurses, and hospital staff. The Specialist serves as a vital resource for clinical education, troubleshooting, and customer support before, during, and after surgical procedures.
Key Responsibilities:
- Offers direct support to surgeons and operating room staff during procedures involving company medical devices.
- Trains healthcare professionals on proper device usage, safety, and best practices.
- Assists in installation, setup, and demonstration of medical devices.
- Serves as primary clinical resource for troubleshooting device issues in real time.
- Maintains detailed knowledge of device technology, clinical applications, and regulatory guidelines.
- Collects and relays customer feedback to internal teams to improve product performance and customer satisfaction.
- Ensures compliance with hospital policies, industry regulations, and company standards.
- Participates in continuing education and product training to remain current on surgical techniques and product updates.
- Degree in Nursing, Biomedical Science, Life Sciences, or related healthcare field (or equivalent clinical experience).
- Prior experience in clinical or operating room environment strongly preferred.
- Knowledge of surgical procedures and familiarity with operating room protocols.
- Strong communication, interpersonal, and training skills.
- Ability to problem-solve under pressure in surgical environment.
- Willingness to travel to hospitals/clinics as required.
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