Senior User Experience Researcher(Bangkok

1 week ago

Singapore Agoda Full time

Senior User Experience Researcher (Bangkok – Based, Relocation provided) Senior User Experience Researchers own end-to-end planning, execution, analysis, and reporting of research projects. Their findings inform Product teams to shape design, user experience, product direction, and market strategy. This role supports Agoda’s mission to deliver a world-class customer experience in a dynamic, startup-like environment. Overview We are seeking a senior UX researcher to drive end-to-end research activities and provide actionable insights that influence product decisions across teams. This position is open to worldwide candidates, with relocation assistance to Bangkok. Responsibilities Lead core end-to-end research activities including defining objectives, hypotheses, methodology, execution, analysis, and communication of findings. Collaborate with product, design, and engineering teams to translate insights into actionable design and business opportunities. Demonstrate critical thinking beyond explicit business requests and function independently in all operational research tasks. Qualifications Master degree or equivalent experience in Computer Science, Human-Computer Interaction, Information Science, Psychology, Social Science, or related field 10+ years of relevant experience in consumer-facing domains Proficiency with qualitative methods (interviews, diary studies, direct observation, usability testing, etc.) Experience with quantitative research (metrics, survey design, sampling, cross-tabs, statistical concepts) Experience evaluating and working with external research vendors Ability to describe user problems and business opportunities to diverse stakeholders using qualitative and quantitative data Strong storytelling and communication skills in English, with ability to tailor messages to different audiences Collaborative, data-driven, and capable of thriving in a dynamic environment Collaboration Drive cross-discipline collaboration through research insights and activities Work with researchers and other disciplines with clear ownership and commitments Communicate effectively with various audiences, welcoming feedback Equal Opportunity At Agoda, we pride ourselves on a diverse and inclusive environment. We provide equal employment opportunities regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, or other legally protected characteristics. Disclaimer We do not accept unsolicited third-party or agency submissions and reserve the right to contact and hire candidates directly without any recruitment fee. Job Details Seniority level: Mid-Senior level Employment type: Full-time Job function: Information Technology Industries: Technology, Information and Internet Referrals increase your chances of interviewing at Agoda. Get notified about related roles in Bangkok or worldwide. #J-18808-Ljbffr

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