Team Lead Spa Manager
7 days ago
Welcome to Beautiful Life Spa, a leading provider of exceptional skin care experiences. We are seeking an experienced and motivated Team Lead Spa Manager to join our team in this critical leadership role.
The ideal candidate will possess strong leadership skills, excellent communication abilities, and a passion for delivering outstanding customer service. As a Team Lead Spa Manager, you will be responsible for overseeing the day-to-day operations of our spa, including managing staff, driving sales growth, and ensuring exceptional customer experiences.
Key Responsibilities:
- Establish strong relationships with customers by delivering exceptional customer service.
- Lead and guide therapists on service and treatments to ensure high-quality experiences.
- Oversee branch operations, including staff management, punctuality, daily sales targets, and current promotions.
- In charge of running the outlet efficiently and effectively.
- Handle customer complaints and feedback.
- Motivate teamwork among colleagues and maintain good communication and working environment.
- Achieve personal sales targets and assist in achieving monthly sales targets.
- Assist in making cold-calls to customers.
Tell Employers What Skills You Have
Coaching
Ingredients
Verbal Communication
Quality Control
Treatment
Administration
Selling
Weight
Accounting
Baking
Deposits
Spreadsheets
Customer Satisfaction
Excess
Skin Care
We offer a competitive salary of $85,000 per annum, commensurate with experience, plus additional benefits such as professional development opportunities and a generous bonus structure.
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