Finance and Operations Coordinator
2 days ago
Job Description:
We are seeking a highly organized and detail-oriented individual to join our team as a Finance and Operations Coordinator at HEADHUNTERS HQ PTE. LTD.
About the Role:
The successful candidate will be responsible for providing administrative support to our medical services department, including patient registration, appointment scheduling, billing, and payment collection. They will also assist with clinic-closing tasks, prepare clinical documents, and provide financial counselling services to patients and caregivers.
Key Responsibilities:
- Patient Registration: Register new patients, update patient information, and ensure accurate documentation.
- Appointment Scheduling: Schedule appointments for patients, manage calendars, and coordinate with healthcare professionals.
- Billing and Payment Collection: Process patient payments, manage accounts receivable, and maintain accurate records.
- Clinic-Closing Tasks: Perform daily tasks, such as updating patient records, preparing reports, and ensuring a smooth closure of the clinic.
- Financial Counselling: Provide financial guidance to patients and caregivers, including pre-surgery counselling and budgeting assistance.
Requirements:
- Education: GCE 'A' Level or equivalent required; 1 year of customer service experience preferred.
- Communication Skills: Excellent communication and interpersonal skills, with the ability to interact effectively with patients, caregivers, and colleagues.
- Situation Handling: Demonstrated ability to handle situations professionally, especially when dealing with patient concerns.
- Teamwork: Strong teamwork and organization skills, with the ability to work effectively in a fast-paced environment.
- Adaptability: Willingness to adapt to internal and external changes, with a positive attitude towards learning and growth.
Skills and Qualifications:
- Microsoft Office Suite (Excel, Word, Outlook)
- Customer Service Management
- Interpersonal Skills
- Taxation and Accounting Principles
- Patient Registration and Scheduling Systems
- Performance Management and Audit Techniques
Working Conditions:
The Finance and Operations Coordinator will work in a dynamic and fast-paced environment, interacting with patients, caregivers, and colleagues on a daily basis. A willingness to work on Saturdays is required.
Compensation:
The estimated salary range for this position is SGD $45,000 - $60,000 per annum, commensurate with experience. This includes a comprehensive benefits package, opportunities for professional growth and development, and a supportive work environment.
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