Finance and Operations Coordinator

2 days ago


Singapore HEADHUNTERS HQ PTE. LTD. Full time

Job Description:

We are seeking a highly organized and detail-oriented individual to join our team as a Finance and Operations Coordinator at HEADHUNTERS HQ PTE. LTD.

About the Role:

The successful candidate will be responsible for providing administrative support to our medical services department, including patient registration, appointment scheduling, billing, and payment collection. They will also assist with clinic-closing tasks, prepare clinical documents, and provide financial counselling services to patients and caregivers.

Key Responsibilities:

  • Patient Registration: Register new patients, update patient information, and ensure accurate documentation.
  • Appointment Scheduling: Schedule appointments for patients, manage calendars, and coordinate with healthcare professionals.
  • Billing and Payment Collection: Process patient payments, manage accounts receivable, and maintain accurate records.
  • Clinic-Closing Tasks: Perform daily tasks, such as updating patient records, preparing reports, and ensuring a smooth closure of the clinic.
  • Financial Counselling: Provide financial guidance to patients and caregivers, including pre-surgery counselling and budgeting assistance.

Requirements:

  • Education: GCE 'A' Level or equivalent required; 1 year of customer service experience preferred.
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to interact effectively with patients, caregivers, and colleagues.
  • Situation Handling: Demonstrated ability to handle situations professionally, especially when dealing with patient concerns.
  • Teamwork: Strong teamwork and organization skills, with the ability to work effectively in a fast-paced environment.
  • Adaptability: Willingness to adapt to internal and external changes, with a positive attitude towards learning and growth.

Skills and Qualifications:

  • Microsoft Office Suite (Excel, Word, Outlook)
  • Customer Service Management
  • Interpersonal Skills
  • Taxation and Accounting Principles
  • Patient Registration and Scheduling Systems
  • Performance Management and Audit Techniques

Working Conditions:

The Finance and Operations Coordinator will work in a dynamic and fast-paced environment, interacting with patients, caregivers, and colleagues on a daily basis. A willingness to work on Saturdays is required.

Compensation:

The estimated salary range for this position is SGD $45,000 - $60,000 per annum, commensurate with experience. This includes a comprehensive benefits package, opportunities for professional growth and development, and a supportive work environment.



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