Luxury Fashion Retail Expert
5 hours ago
The COMO Group, a leading hospitality and luxury lifestyle company, is seeking an experienced Senior Client Advisor to join our team in Singapore.
Job Overview:
We are looking for a highly motivated and skilled individual who can provide exceptional customer service, drive sales growth, and maintain strong relationships with clients. As a Senior Client Advisor, you will be responsible for creating a personalized shopping experience for our clients, advising them on the latest fashion trends, and ensuring that they leave our store feeling valued and satisfied.
Responsibilities:
- Customer Service:
- Deliver outstanding customer service, responding promptly to client inquiries, and resolving issues efficiently
- Build long-term relationships with clients, understanding their preferences and needs
- Provide personalized styling advice and recommendations to enhance their shopping experience
- Fashion Advisory (Sales):
- Achieve individual and store sales targets through effective sales techniques and product knowledge
- Upsell and cross-sell products to maximize sales opportunities and drive revenue growth
- Product Knowledge:
- Maintain up-to-date knowledge of products, including features, benefits, and trends
- Educate clients on product care, fitting, and styling options to ensure a seamless shopping experience
Requirements:
- No prior experience is necessary; we welcome applications from individuals with a passion for luxury fashion and a keen sense of style
- Proven experience in luxury fashion retail or a related field is a plus, but not required
- Strong communication and interpersonal skills, with the ability to work effectively in a fast-paced environment
- Sales-driven with a track record of meeting or exceeding sales targets, or willing to learn and grow with the company
Estimated Salary: $40,000 - $60,000 per annum, depending on experience
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