Hospitality Executive
7 days ago
We are seeking a highly skilled Hospitality Executive to join our team at the Capella Hotel in Singapore.
About the Role:
The successful candidate will be responsible for providing exceptional guest services, handling inquiries and resolving issues efficiently, while maintaining a high level of confidentiality and professionalism.
Key Responsibilities:
- Deliver outstanding customer service to all hotel guests, ensuring their needs are met with a smile and a personalized touch.
- Process payments accurately and handle cash transactions with precision and attention to detail.
- Respond to guest inquiries in a prompt and courteous manner, providing solutions and support as needed.
- Maintain confidentiality of guest information and hotel data, adhering to strict security protocols.
- Work collaboratively with other departments and colleagues to achieve shared goals and objectives.
- Analyze and resolve problems effectively, exercising sound judgment and decision-making skills.
Talent Profile:
- Prior experience as a Receptionist or similar role is essential.
What We Offer:
- A competitive salary range of SGD 40,000 - 60,000 per annum, depending on experience.
- A dynamic and supportive work environment, fostering growth and development opportunities.
- A comprehensive benefits package, including medical and dental insurance, annual leave, and more.
Requirements:
- Degree in Hospitality, Tourism, or related field.
- Minimum 1 year of relevant experience in a similar role.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
Language: English
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