Hospitality Executive

7 days ago


Singapore CAPELLA HOTEL, SINGAPORE Full time
Job Description:

We are seeking a highly skilled Hospitality Executive to join our team at the Capella Hotel in Singapore.

About the Role:

The successful candidate will be responsible for providing exceptional guest services, handling inquiries and resolving issues efficiently, while maintaining a high level of confidentiality and professionalism.

Key Responsibilities:

  • Deliver outstanding customer service to all hotel guests, ensuring their needs are met with a smile and a personalized touch.
  • Process payments accurately and handle cash transactions with precision and attention to detail.
  • Respond to guest inquiries in a prompt and courteous manner, providing solutions and support as needed.
  • Maintain confidentiality of guest information and hotel data, adhering to strict security protocols.
  • Work collaboratively with other departments and colleagues to achieve shared goals and objectives.
  • Analyze and resolve problems effectively, exercising sound judgment and decision-making skills.

Talent Profile:

  • Prior experience as a Receptionist or similar role is essential.

What We Offer:

  • A competitive salary range of SGD 40,000 - 60,000 per annum, depending on experience.
  • A dynamic and supportive work environment, fostering growth and development opportunities.
  • A comprehensive benefits package, including medical and dental insurance, annual leave, and more.

Requirements:

  • Degree in Hospitality, Tourism, or related field.
  • Minimum 1 year of relevant experience in a similar role.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.

Language: English



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