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Advanced Infrastructure Monitoring Specialist
2 weeks ago
We are seeking a highly skilled and experienced Infrastructure Monitoring Engineer to join our team. This is an exciting opportunity for you to expand your skill set, achieve job satisfaction and work-life balance.
- Implement and enable applications for Application Performance Monitoring, Real User Monitoring, and Synthetic monitoring.
- Onboard new applications and services to the monitoring platforms, APM, RUM, and Synthetic.
- Maintain Splunk Observability tools including Infrastructure Monitoring.
- Continuously tune and optimize alert rules to reduce false positives/negatives and improve incident detection.
- Coordinate with the Operations team for patching and upgrading of Splunk agents across environments.
- Proactively monitor hosts, applications, and infrastructure components to detect and resolve issues early.
- Create and fine-tune dashboards to provide actionable insights and visibility into system and application health.
- Configure and manage paging and alerting duties to ensure timely responses to incidents.
- Collaborate with cross-functional teams to improve monitoring coverage and effectiveness.
- Organize and lead bi-monthly operational meetings related to Splunk and monitoring activities.
- Manage Business As Usual (BAU) tasks along with continuous enhancements to the monitoring solutions.
- Develop, maintain, and update documentation, including Standard Operating Procedures (SOPs) and knowledge base articles.
If you have experience in IT service management, customer support, or similar roles, this could be a great fit for you.
Seniority level: Mid-Senior level
Employment type: Contract
Job function: Information Technology
Industries: IT Services and IT Consulting