Customer Success Expert for Cooking and Baking

3 days ago

Singapore beBeeEngagement Full time $2,200 - $2,600
Job Title: Customer Engagement Consultant

We are seeking a skilled consultant to oversee customer engagement strategies.

Key Responsibilities:
  • Persuade customers to purchase cooking or baking lessons to enhance their lifestyle.
  • Conduct engaging lessons with demonstrations, ensuring a high-quality experience for customers.
  • Assist customers in finding suitable cooking or baking plans, taking into account their preferences and needs.
  • Maintain a clean and organized kitchen environment, adhering to health and safety standards.
Essential Qualifications:
  • A minimum of 2 years of experience in sales, hospitality, or the food and beverage industry.
  • A higher NITEC/Diploma level education or equivalent qualification.
Required Skills:
  • Product knowledge and understanding of cooking and baking techniques.
  • Negotiation skills to persuade customers to purchase our services.
  • Excellent communication skills to effectively engage with customers.
  • Sales and marketing skills to promote our cooking and baking services.
  • Cooking and baking skills to deliver high-quality lessons.
  • Interpersonal skills to build strong relationships with customers.
  • Cold calling and selling skills to acquire new customers.
  • Marketing skills to promote our services and products.
  • Sales process skills to manage customer relationships.
  • Good communication skills to effectively communicate with customers.
  • Baking skills to deliver high-quality baking lessons.
  • Networking skills to build relationships with customers and partners.
  • Consulting skills to provide expert advice to customers.
  • Team player skills to work collaboratively with colleagues.
  • Customer service skills to deliver excellent customer experiences.
  • Business development skills to identify new business opportunities.
  • Hospitality skills to provide exceptional customer service.

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