Customer Service Ambassador at Chinese Swimming Club
16 hours ago
About Us
The Chinese Swimming Club is a premier city and country club, renowned for its exceptional facilities and outstanding services.
Job Summary
We are seeking an experienced Waiter/Waitress to join our team at the Premier City & Country Club. As a key member of our hospitality team, you will be responsible for providing exceptional customer service, ensuring seamless food and beverage delivery, and maintaining high standards of cleanliness and safety.
Responsibilities
- Purchase and manage daily stock of beverages
- Set tables, assist with seating members and guests, and prepare bar stations for service
- Greet, present menus, take orders, and serve food according to service procedures
- Manage cash handling, report discrepancies, and maintain accurate records
- Recommend drinks to enhance sales and promote cross-selling opportunities
- Maintain a clean and organized workspace, adhering to food hygiene and sanitation standards
- Support banquet and meeting services as required
What We Are Looking For
We seek a skilled and dedicated individual with experience in the F&B industry, preferably with knowledge of basic oral English and another language (Mandarin). You must possess excellent communication and interpersonal skills, be able to work well under pressure, and demonstrate a commitment to quality and customer satisfaction.
Requirements
- Valid Basic Food Hygiene certificate
- Able to perform split shifts on a 6-day work week
- Availability to learn and adapt to various line positions
- Excellent teamwork and customer service orientation
Benefits and Remuneration
We offer a competitive salary of SGD 40,000 - SGD 55,000 per annum, depending on experience, plus a comprehensive range of benefits, including a generous leave entitlement and opportunities for professional growth and development.
Please note that only shortlisted candidates will be notified.
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