IT Infrastructure Specialist
1 week ago
We are seeking a skilled Device Engineer to join our team at OPUS IT SERVICES PTE LTD. As a key member of our IT department, you will be responsible for performing asset management of infrastructure and computing devices, providing computer support services, and working with 3rd party vendors.
Key Responsibilities
- Perform asset management of infrastructure and computing devices, ensuring optimal performance and efficiency.
- Provide computer support services, including troubleshooting, patching, configuration, testing, and maintenance of software and hardware.
- Work with 3rd party vendors to resolve technical issues and improve device performance.
- Provide training, coaching, and orienting users on how to use computer devices effectively.
- Be responsible for completing assigned tasks on time and to the satisfaction of users.
- Handle helpdesk duties, ensuring prompt and effective resolution of technical issues.
Requirements
- Possess at least a Nitec in IT-related qualification.
- Have 1-2 years' experience in a similar capacity with technical skills and experience supporting computing devices.
- Fresh candidates with related IT certifications can be considered, provided they are proficient in Microsoft Word, Excel, and Outlook.
- Be proficient in computing devices platforms, including Windows, iOS, and Android.
- Exhibit professional competencies, including the ability to work without supervision, good communication skills, pro-activeness, and initiative.
- Be able to multitask, solve problems effectively, and provide excellent customer service.
- Work in an army camp environment, with office hours and a 5-day work week.
- Obtain MSD clearance, which typically takes 4-6 weeks before starting work.
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