Process Improvement and Compliance Specialist

1 month ago


Singapore Far East Organization Full time

Duties and Responsibilities

  • Prepare properties for annual audits by collaborating with various stakeholders to ensure the completion of reports.
  • Oversee regulatory compliance and adherence to SOPs and internal processes across the properties, identifying areas for improvement.
  • Contribute to the development of SOPs for local and international operations as needed.
  • Participate in process improvement projects with the properties, leveraging technology and external vendors to enhance efficiency.
  • Collaborate with Operations, Corporate Support functions, and vendors to refine work processes in both frontline and back-office settings.
  • Maintain positive working relationships with Hotel Management teams, Corporate Office, Partners, and Stakeholders.
  • Undertake ad-hoc projects as part of the corporate office support function to benefit the properties.

Requirements

  • Degree in Project Management, Hospitality, Tourism Management, or Business.
  • 3-5 years of prior working experience in the Hospitality industry.
  • Proficiency in Microsoft Office applications.
  • Analytical skills and a 'can-do' mindset to tackle diverse tasks and challenges.
  • Team-player with experience working with Operations and Corporate teams to achieve common objectives.
  • Able to clearly articulate ideas both orally and in writing to various stakeholders.


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