Hospitality Executive with Guest Service Expertise

5 days ago


Singapore SG HOTELS PTE. LTD. Full time
Job Summary

We are seeking an experienced Hospitality Executive to join our team as a Guest Service Executive. This is an excellent opportunity to work in a fast-paced environment and provide exceptional service to our guests.

About Us

SG HOTELS PTE. LTD. is a boutique hotel group in Singapore, operating several hotels under the Marriott brand. Our company values excellence, professionalism, and customer satisfaction.

Salary

The estimated salary for this position is SGD 50,000 - SGD 70,000 per annum, depending on experience.

Job Description

As a Guest Service Executive, you will be responsible for ensuring that our guests receive the best possible restaurant service. This includes:

  • Personally verifying that guests are receiving excellent service at all times
  • Ensuring that restaurants maintain the correct 'vibe' at all times, including sound, light, and staff appearance
  • Attending and completing Marriott L&D and Lobster Inc. trainings to enhance your skills and knowledge
  • Communicating effectively with the culinary team to ensure seamless service delivery
  • Entertaining guests with a consistent, professional, and positive attitude
  • Maintaining high standards of sanitation and cleanliness, adhering to Singapore Government and Marriott Standards
  • Monitoring the quality and quantity of all food and beverage items served
  • Managing inventory and reporting regularly

Required Skills and Qualifications

To be successful in this role, you should possess:

  • Front Office experience
  • Proficiency in Microsoft Office
  • Knowledge of restaurants and quality assurance
  • Excellent interpersonal and communication skills
  • Ability to work in a fast-paced environment
  • Team player with a positive attitude

Benefits

We offer a comprehensive benefits package, including:

  • A competitive salary range (SGD 50,000 - SGD 70,000 per annum)
  • Opportunities for career growth and development
  • Access to exclusive discounts and perks as a Marriott associate
  • 20% off Food & Beverage at all Marriott properties
  • 2 nights yearly staycation including meals and beverage at any of our 4 Garcha Group hotels in Singapore

How to Apply

If you are a motivated and customer-focused individual with a passion for hospitality, please submit your application for this exciting opportunity.



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