Hospitality Executive with Guest Service Expertise
5 days ago
We are seeking an experienced Hospitality Executive to join our team as a Guest Service Executive. This is an excellent opportunity to work in a fast-paced environment and provide exceptional service to our guests.
About Us
SG HOTELS PTE. LTD. is a boutique hotel group in Singapore, operating several hotels under the Marriott brand. Our company values excellence, professionalism, and customer satisfaction.
Salary
The estimated salary for this position is SGD 50,000 - SGD 70,000 per annum, depending on experience.
Job Description
As a Guest Service Executive, you will be responsible for ensuring that our guests receive the best possible restaurant service. This includes:
- Personally verifying that guests are receiving excellent service at all times
- Ensuring that restaurants maintain the correct 'vibe' at all times, including sound, light, and staff appearance
- Attending and completing Marriott L&D and Lobster Inc. trainings to enhance your skills and knowledge
- Communicating effectively with the culinary team to ensure seamless service delivery
- Entertaining guests with a consistent, professional, and positive attitude
- Maintaining high standards of sanitation and cleanliness, adhering to Singapore Government and Marriott Standards
- Monitoring the quality and quantity of all food and beverage items served
- Managing inventory and reporting regularly
Required Skills and Qualifications
To be successful in this role, you should possess:
- Front Office experience
- Proficiency in Microsoft Office
- Knowledge of restaurants and quality assurance
- Excellent interpersonal and communication skills
- Ability to work in a fast-paced environment
- Team player with a positive attitude
Benefits
We offer a comprehensive benefits package, including:
- A competitive salary range (SGD 50,000 - SGD 70,000 per annum)
- Opportunities for career growth and development
- Access to exclusive discounts and perks as a Marriott associate
- 20% off Food & Beverage at all Marriott properties
- 2 nights yearly staycation including meals and beverage at any of our 4 Garcha Group hotels in Singapore
How to Apply
If you are a motivated and customer-focused individual with a passion for hospitality, please submit your application for this exciting opportunity.
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