Sleep Health Advocate
6 hours ago
The Air Station PTE. LTD. is a company that prioritizes sleep health, and we are looking for a dedicated individual to join our team as a Sleep Health Advocate.
Job Description
As a Sleep Health Advocate, you will play a crucial role in helping customers achieve their sleep health goals through exceptional customer service. You will be responsible for ensuring that every customer who enters the store feels welcome and assisted with their concerns and needs. Additionally, you will assist in maintaining the cleanliness and comfortable environment of the store, checking on products, and performing administrative tasks such as documenting customer inquiries and processing purchases.
Key Responsibilities:
- Possess experience in a fast-paced retail environment with excellent customer service skills.
- Maintain a calm and composed demeanor under pressure while providing compassionate support to customers.
- Focus on delivering outstanding sales results while ensuring the best possible outcomes for customers.
- Utilize strong administrative skills to document and process customer inquiries efficiently.
- Demonstrate effective communication and interpersonal skills to build strong relationships with customers and colleagues.
- Develop solutions to customer concerns and issues through active listening and problem-solving.
- Familiarize yourself with all in-store retail operations, policies, and procedures.
- Showcase your adaptability, enthusiasm, and teamwork to drive business success.
- Take ownership of company assets and ensure they are maintained properly.
- Achieve and exceed Key Performance Indicators (KPIs) set by the company.
Requirements
To succeed in this role, you should have:
- Primary or Secondary School education or equivalent.
- Admin and customer service, Retail Sales experience.
- Excellent communication and interpersonal skills.
- A minimum of 1 year experience in a similar role.
Salary Estimate
We offer a competitive salary of SGD $35,000 - SGD $45,000 per annum, depending on qualifications and experience. Please note that this is an estimate and may vary based on various factors.
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