Highly Skilled Customer Service Professional

2 days ago


Singapore THE STYLE SOIREE (TSS) Full time
About the Role

We are seeking a highly skilled and dedicated customer service professional to join our team at THE STYLE SOIREE (TSS). This is an excellent opportunity for someone who is passionate about delivering exceptional customer experiences and excelling in a fast-paced environment.

Key Responsibilities
  • To respond promptly and professionally to all online customer inquiries, resolving issues efficiently and effectively.
  • To handle and resolve customer complaints, providing suitable solutions and ensuring timely follow-up.
  • To process exchanges, returns, and issue credits accurately and within deadlines.
  • To maintain high levels of efficiency and customer satisfaction through proactive communication and problem-solving skills.
Requirements
  • A strong interest in the fashion industry.
  • An excellent command of English language skills.
  • A minimum educational qualification of Diploma level.
  • Basic Excel skills are required.
  • The ability to work independently with minimal supervision.
  • A minimum commitment of one year.
  • Prior experience as a customer service representative is essential.
What We Offer

As a valued member of our team, you will receive:

  • A competitive salary of SGD 3500 - SGD 4500 per month, depending on experience.
  • Ongoing training and development opportunities to enhance your skills and career growth.
  • A dynamic and supportive work environment that encourages collaboration and teamwork.
About Us

THE STYLE SOIREE (TSS) is a leading company in the fashion industry, dedicated to delivering exceptional customer experiences and pushing the boundaries of style and creativity.



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