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IT Leadership Role
2 weeks ago
Job Title: IT Leadership Role
About the Job
This is a challenging and rewarding role that involves managing and supporting our organization's IT infrastructure, systems, and applications to ensure smooth and secure operations.
Main Responsibilities:
- IT Support & Troubleshooting
- Provide technical assistance to end-users for hardware, software, and network issues.
- Diagnose and resolve IT-related problems promptly to minimize downtime.
- System Administration
- Monitor and maintain servers, network equipment, and computer systems.
- Manage user accounts, permissions, and access control across systems.
- Ensure IT infrastructure is updated, secured, and functioning efficiently.
- Cybersecurity Management
- Implement and enforce IT security policies and best practices.
- Conduct regular data backups and recovery tests.
- Monitor for cybersecurity threats and coordinate mitigation measures.
- Projects & Process Improvement
- Assist in IT projects such as system upgrades, migrations, and digital transformation initiatives.
- Research and recommend new technologies to improve efficiency and security.
- Document IT processes, procedures, and troubleshooting guidelines.
About Us
We are a leading provider of innovative technology solutions dedicated to delivering reliable support for our customers' growth and success.