Freight Forwarding Coordinator

4 days ago


Singapore ANRADUS PTE. LTD. Full time
Job Summary

We are seeking a highly skilled Freight Forwarding Coordinator to join our team at ANRADUS PTE. LTD. in Jurong East. As a key member of our logistics team, you will be responsible for coordinating shipment schedules, bookings, and document preparation required for international shipping.

About the Role

This is a permanent position that offers a competitive salary package up to $3,000 + AWS + Bonus.

Responsibilities
  • Coordinate shipment schedules, bookings, and document preparation for international shipping (air, sea, and road transport).
  • Ensure accurate and timely data entry for tracking shipments, processing orders, and providing quotes.
  • Work closely with customs brokers to clear goods through customs, providing necessary documentation and information as needed.
  • Monitor shipments from origin to destination, proactively communicating any delays and managing client expectations.
  • Develop strong relationships with clients, understanding their needs and offering solutions to enhance their logistics experience.
  • Resolve issues during the shipping process in a timely and effective manner.
  • Prepare reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
Requirements
  • Experience in Shipping/Logistics within the freight forwarding industry is preferred.
  • Excellent communication and interpersonal skills, with the ability to handle inquiries and negotiations diplomatically.
  • Basic understanding of international trade, shipping regulations, and documentation.
  • Ability to problem-solve and provide timely resolution to customer issues.


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