Global Content Liaison

3 days ago


Singapore Google Inc. Full time

As a Global Content Liaison at Google Inc., you will play a key role in ensuring that our content creators, advertisers, and viewers receive exceptional support around the world.

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In this role, you will manage critical social alerts and escalations, working closely with PR, Trust & Safety, Product, and Engineering teams to craft external communications and resolve issues.

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You will participate in an on-call weekend rotation, independently operating as an Incident Manager during select weekends and holidays (up to ~10 weekends per year) to manage P0 incidents and send Exec social alerts.

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Key responsibilities include:

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  • Participating in on-call rotations
  • Managing critical social alerts and escalations
  • Crafting external communications to address user concerns
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The ideal candidate will have experience in crisis response or escalation management and ability to deliver copywriting and drive resolution under timely, strict deadlines.



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