Service Technician
3 weeks ago
Roles & Responsibilities
As a Service Technician, you will be responsible for handling customer support, commissioning, and servicing of assigned company products in the Maritime industry. Your duties will include:
- Providing technical support to customers and commissioning teams.
- Maintaining relationships with existing clients in the Southeast Asia region.
- Carrying out workshop testing and technical preparations.
- Generating service reports, updating drawings, and maintaining relevant databases.
- Providing remote guidance and technical support to customers, commissioning teams, and project management teams.
- Assisting the sales team in providing solutions to technical issues.
- Handling pre- and post-administrative work.
- Performing ad hoc tasks as assigned by the line manager.
Requirements
- Degree or Diploma in Electronics, Electrical, or Instrumentation or a related discipline.
- At least 3 years of relevant experience in the Maritime industry.
- Onboard ship experience handling automation systems.
- Strong knowledge of Integrated Control Monitoring System (ICMS), propulsion/steering control systems, and power management systems.
- Proficient in MS Office and computer hardware/software.
- Excellent communication, problem-solving, and project management skills.
- Result-oriented and self-motivated with the ability to work well in a team and independently.
- Meticulous and methodical approach to remote case handling.
- Able to travel overseas for work on short notice when required.
About You
- Remote User Support
- Automation systems
- Customer Support
- Maritime industry
- Problem Solving
- Electrical
- PLC
- Product commissioning
- MS Office
- Power Management
- Project Management
- Refit project
- DCS / Process Control Systems
- Computer Hardware Troubleshooting
- Marine Industry
- Instrumentation
- Propulsion
- Electronics
- Steering control
- Technical Support
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